Admin interface not working properly with 2.18

Colin @ PCMarket's picture
Colin @ PCMarket
Tue, 10/27/2015 - 01:27
#1
Admin interface not working properly with 2.18

I need help getting MD Slider to work on our site.

The UI for the admin interface screen does not seem to render correctly

phuonght's picture
phuonght
Tue, 10/27/2015 - 03:55

Hi,

Could you describe more about your problem? Some screenshots are good too.

Colin @ PCMarket's picture
Colin @ PCMarket
Tue, 10/27/2015 - 21:22

None of the buttons work, and the layout is all weird. I think it could possibly be a jquery related problem.
Image title

phuonght's picture
phuonght
Wed, 10/28/2015 - 05:49

So could you send us your site url, admin account and FTP account? We would like to check problem on your site.

Please remember to check "Private message" below comment box for keeping information in safe.

phuonght's picture
phuonght
Wed, 10/28/2015 - 23:54

We checked and could see in admin, you did not insert library jpanelmenu but still call js so error appeared. You could take a look at file /public_html/sites/all/modules/jpanelmenu/jpanelmenu.module

Colin @ PCMarket's picture
Colin @ PCMarket
Thu, 10/29/2015 - 00:02

Thanks for checking

I just looked and it is actually there in sites/all/libraries/jpanelmenu

i also only use this library for mobile if that makes any difference.

robertoguzman's picture
robertoguzman
Thu, 10/29/2015 - 01:05

i have the same issue with the latest one md_slider-7.x-2.18 and drupal 7.41

phuonght's picture
phuonght
Thu, 10/29/2015 - 03:45

Hi Robertoguzman,
You could send us your site url, admin account and FTP account so we can check for you. Please remember to check "Private message" for security reason.

Colin @ PCMarket's picture
Colin @ PCMarket
Thu, 10/29/2015 - 21:24

any luck guys?

phuonght's picture
phuonght
Thu, 10/29/2015 - 22:51

Colin,

We fixed already. Problem still exits, does not it?

Colin @ PCMarket's picture
Colin @ PCMarket
Thu, 10/29/2015 - 22:59

Sweet! Thank you! I will test it out and see

What was the problem exactly? Was it in the module or one of my other modules?

robertoguzman's picture
robertoguzman
Fri, 10/30/2015 - 02:57

what changes did you make in order to fix it ?

phuonght's picture
phuonght
Fri, 10/30/2015 - 03:42

Colin,

It from jpanelmenu as we said above.

------

Robertoguzman,

This error appears maybe because of conflict js or problems from other modules using js  (missing library, using some functions which jquery 1.7+ support only,...). If you do not use jpanelmenu as Colin, we need your site url to find reason.

robertoguzman's picture
robertoguzman
Fri, 10/30/2015 - 03:54

where can i download it and how do i install it ?

phuonght's picture
phuonght
Fri, 10/30/2015 - 04:22

Sorry but it seems like you misunderstood us. In Colin's case, using jpanelmenu caused error and we fixed for him. Jpanelmenu is a custom module but not contrib on drupal.org so it is no need to download it in your case. Please find reason why your mega slider does not work first. You could send us your site url, we would like to check for you.

robertoguzman's picture
robertoguzman
Mon, 11/02/2015 - 23:12

I found what it is the error, the error is related to the version of jquedy update. The slider works anly when i use jquery version 1.5 if i change to any version up to 1.5 the slider does not work, but the Mega menu does not work or another module with this jquery update version

robertoguzman's picture
robertoguzman
Wed, 11/04/2015 - 04:00

any update ?

robertoguzman's picture
robertoguzman
Wed, 11/04/2015 - 04:01

which version of jquery update i have to use to work with the MD Slider and with MD Megamenu ?

robertoguzman's picture
robertoguzman
Fri, 11/06/2015 - 18:15

any update regarding the jquery update version ?

phuonght's picture
phuonght
Mon, 11/09/2015 - 00:04

You could take a look at http://megadrupal.com/forum/module-support/mega-slider/1977.

If problem still exits, please send us your site url, so we can have a check. On your site, they seem to work normally.

robertoguzman's picture
robertoguzman
Mon, 11/09/2015 - 00:42

this solution works only for the md slider, but it does not work with md megamenu

phuonght's picture
phuonght
Mon, 11/09/2015 - 02:15

So please send us your site information. We would like to check and fix problem for you.

robertoguzman's picture
robertoguzman
Mon, 11/09/2015 - 02:53

to what email i have to send the information of my site ?

phuonght's picture
phuonght
Mon, 11/09/2015 - 02:57

Just need to send it by comment form and please remember to check "Private message" for security reason :)

phuonght's picture
phuonght
Mon, 11/09/2015 - 03:20

Please your FTP account again, we would like to access and check exactly what the reason is. And jQuery, please set as we config.

phuonght's picture
phuonght
Tue, 11/10/2015 - 23:42

We still can not access your FTP. Do you block IP? Our IP: 117.5.85.148.

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