Contact Form

kcoonce's picture
kcoonce
Fri, 04/01/2016 - 16:59
#1
Contact Form

What do we have to do to get the contact form working?  I tested but an email never comes through.  Do I need to install something else or configure settings somewhere?

Thanks, 

Kevin

phuonght's picture
phuonght
Mon, 04/04/2016 - 00:12

Hi,

Please check if your host supports sending email or not. You can check by creating new user, reseting password. 

If it supports, please take a look at following modules https://www.drupal.org/project/smtp or https://www.drupal.org/project/mandrill and http://mailchimp.com/ to send email. 

kcoonce's picture
kcoonce
Mon, 04/11/2016 - 11:46

I was able to set up the module SMTP & it succesfully sent me an email, however, when I make a comment on the contact form, I never get the email.  Do I need to set anything else up? 

Thanks

kcoonce's picture
kcoonce
Wed, 04/13/2016 - 12:27

I am still unable to figure this out. I have tried with the contact module enabled and disabled and I still never recieve an email anywhere.

kcoonce's picture
kcoonce
Wed, 04/27/2016 - 09:19

Still not working.  Any help would be great!

cindy's picture
cindy
Wed, 05/04/2016 - 04:20

Hi,

We have just resumed our service from 4-day holiday

Please send us your site and admin account so that we could check your issue. Did you turn off Gmail 2-step verification?

cindy's picture
cindy
Wed, 05/04/2016 - 22:55

Hi,

- Your server does not support sending mail. Thus, you need to use smtp of gmail. It means that you will use Gmail account  to send email.  We configured some neccessary settings, you please submit your gmail account in the form setting:http://www.technomics.net/admin/config/system/smtp
- If there's problem when sending email, you can check here 
https://support.google.com/mail/answer/14257?rd=1 for the reason

kcoonce's picture
kcoonce
Thu, 05/05/2016 - 14:40

Cindy,

I entered in the gmail credentials but it still doesn't work.  I initially got an email saying Sign-in attempt prevented. I then clicked on the link you provided and set up 2 step verification and created an app password.  I entered the app password into the password feild, but no email ever comes through.  Do you have any other suggestions? 

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