Issues with slide transitions and width of pop-up when editing slider

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cindy's picture
cindy
Wed, 12/12/2018 - 02:20

Hello

Are you using the latest version 7.x-2.25? 

To make the popup edit slider smaller, you can add the following custom css => file style of your current backend theme:

@media(max-width:1655px){
.mdtl-head-right{width: auto;}
}

About transition problem, please send us your admin account and FTP account to check

cindy's picture
cindy
Sun, 12/16/2018 - 22:47

Hello

You are uploading image element, not image background. Thus, there is no transition

Please check this screenshot http://prntscr.com/lvupmt

ddigiovanni's picture
ddigiovanni
Mon, 12/17/2018 - 10:19

Ah, thank you!

One other question: I am using the "link redirect" feature to link the image backgrounds to other pages of my site. These links seem to automatically open up in a new window/browser tab. Is there a way to have them open in the same window/browser tab?

cindy's picture
cindy
Mon, 12/17/2018 - 21:29

Hello

Please open file md_slider/js/md-slider.js and replace:

window.open($(this).attr('data-url')); 

with: window.open($(this).attr('data-url'), "_self");

cindy's picture
cindy
Sun, 02/10/2019 - 22:37

Hello

We check your site's frontend and do not see transition for each slide. If the transition effect is sucessfully set, it will be like this http://prntscr.com/mjd17y
Please check your backend again, try to re-save the transtion. Or do you overwrite any file template?
You can send us your admin account to check the problem 

Best Regards, 

cindy's picture
cindy
Tue, 02/12/2019 - 03:35

Hello Animesh,

Yes, that's our answer for you. You can create your own topic next time for better follow

About the problem, we see error with your slider already. Yet, as requested, please send us your admin account to check and fix this problem

cindy's picture
cindy
Tue, 02/12/2019 - 21:12

Yes,

We need admin account to log in and check the slider

cindy's picture
cindy
Wed, 02/13/2019 - 23:20

Hello Animesh,

+ check backend, we see transition of slider was sucessfully saved in database already http://prntscr.com/mkuia5

+ check frontend, we see md-slider already rendered attribute data-transition="fade" already http://prntscr.com/mkuis2

+ check log frontend we see error "Uncaught TypeError: jQuery.easing[jQuery.easing.def] is not a function" http://prntscr.com/mkujjn

This error is because your page use >= 2 versions of jquery or jquery is added under file "jquery.easing.j"

http://prntscr.com/mkun41

You can check this topic for more instruction: https://megadrupal.com/forum/module-support/mega-slider/4222

cindy's picture
cindy
Tue, 07/02/2019 - 06:24

Hello

Sorry but we do not understand your problem

We access your site, we do not know which slider you were talking about and did not see problem

Please clarify more

cindy's picture
cindy
Wed, 07/03/2019 - 05:45

Hello

We checked your slide already.  Please noted that MD Slider support 2 types of image: background image and element image

+ backgound image will be resized in a correct ratio 

+ element image will auto resized to fit the box of element image.

In your case, you add several element images on background image. And these element images have the similar size as background image. => We do not support this kind of setting 

We have a suggestion for you. You can add custom css so that the background image does not keep the original ratio 

For ex, CSS for slider block ID = md-slider-1-block, and slide with class .md-slide-item.md-layer-1-4, you can add

#md-slider-1-block .md-slide-item.md-layer-1-4 .md-main-img img{
width:100% !important; height:100% !important;
top:0px !important; left:0px !important;
}

With the above code, the element images of the 3rd slide will display the same without any error (of course they have to be at the same size)

Currently, those element images of 3rd slide have different sizes:

2099px*1000px : http://devel2.srichinmoy-reflections.com/sites/default/files/md-slider-i...

http://devel2.srichinmoy-reflections.com/sites/default/files/md-slider-i...

2298px*1000px : http://devel2.srichinmoy-reflections.com/sites/default/files/md-slider-i...

http://devel2.srichinmoy-reflections.com/sites/default/files/md-slider-i...

....

Please modify those images (both backgound and element images) so that they have the same size. Also, all those image should be look like each other exactly 

cindy's picture
cindy
Thu, 07/04/2019 - 22:28

Hello

This is what we see on iphone https://1drv.ms/u/s!ArRPkgVQNPYZhRJFGyj8Ehxjjyy_

cindy's picture
cindy
Sun, 07/07/2019 - 22:34

We have not found the reason yet 

Please give us more time

Thank you!

cindy's picture
cindy
Thu, 07/11/2019 - 22:28

Yes, we have not found the reason

Our demo has no problem

cindy's picture
cindy
Sun, 07/21/2019 - 23:09

Hello

We are very sorry for this inconvenience

Our dev is temporarily because of his illness. We will try to fix this and get back to you issue asap!

cindy's picture
cindy
Mon, 07/29/2019 - 23:06

Hello

You slider does support add link to text

You add element text, and insert link : http://prntscr.com/ols44z 

or  add link : http://prntscr.com/ols37a

cindy's picture
cindy
Sun, 08/04/2019 - 23:38

Hello

Our slider does not interfere your images' color. 

You can export your slider and send it to us

cindy's picture
cindy
Tue, 08/06/2019 - 22:28

Hello

Please export slider following thishttp://prntscr.com/opc3je

cindy's picture
cindy
Wed, 08/07/2019 - 23:43

Hello

What is the link of export file? Ot should be a zip file. We can download and install it in our test site, then your slider will display on our test site so that we could check and test

We only see images and text file when opening your links above. 

cindy's picture
cindy
Mon, 08/19/2019 - 00:55

Sorry for the late respond

We fixed bullet problem already

But we have not found solution for your slide image's color yet

Animesh's picture
Animesh
Wed, 09/11/2019 - 20:33

Hi,

I have been trying now for over 3 weeks to get some support on solving a few problems with Mega slider. I am using the tech support page that I have used before,  but no one is responding. 

Can you please advise how I can contact the tech team?

Regards,

Animesh

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