Slider cant be edited - all greyed out

olowott's picture
olowott
Sun, 04/06/2014 - 17:09
#1
Slider cant be edited - all greyed out

hi,

I can create the main slider but couldnt like add slide 2 or change background

Any main reason, since its on a local host not live site to show you guys

cindy's picture
cindy
Tue, 04/08/2014 - 06:34

Hi,
Firstly, thanks for your concern in our product
Could you please send your site as well as admin account via [email protected] for us to check your problem
Regards,

rmd's picture
rmd
Sun, 05/04/2014 - 17:48

Hi, I just purchased version 2.11. I also cannot add a slide. When I upload a picture and click "submit", I just get a grey overlay with no options to do anything. Note: the photo is being added to my sites/default/files directory however I cannot access it via the library tab.

This is on my localhost so I cannot give you log in credentials.

rmd's picture
rmd
Sun, 05/04/2014 - 17:59

A bit more info, I'm using jquery update 1.8 with the google cdn option. Here's a screen shot of what I get afer selecting "submit":  http://imgur.com/tdfbRYW

cindy's picture
cindy
Sun, 05/04/2014 - 23:28

Hi RMD,
Could you please send your site as well as admin account via [email protected] for us to check your problem
Also, this support link!
Regards,

geoffbaker's picture
geoffbaker
Fri, 05/30/2014 - 15:53

I am also having this problem. Same issue!

nelslynn's picture
nelslynn
Fri, 05/30/2014 - 20:02

There is an issue with MD Slider with the newest Drupal jquery update module. You cannot edit any slide text, all text fields are not visible in the edit screen. To make it work downgrade to the earlier version of jquery update.

Please fix this issue. The new jquery has been out for almost 2 months!

The error comes from: sites/all/modules/views/js/jquery.ui.dialog.patch.js"

cindy's picture
cindy
Fri, 05/30/2014 - 23:41

Hi geoffbaker and nelslynn,
We've sent both of you the fixed version.
Please check your emails.
@nelslynn, if the problem still occurs, please send us your site as well as log in account via [email protected]
Regards,

JerryH's picture
JerryH
Tue, 06/17/2014 - 18:47

Cindy, can I get the updated version too? (2.2?)
Thanks

cindy's picture
cindy
Wed, 06/18/2014 - 03:32

Hi JerryH
That version hasn't been released,
We are still working on it

Regards,

JerryH's picture
JerryH
Wed, 06/18/2014 - 14:39

Oh, since the Mega Slider page has this;

Changelog
Version 2.2:
Bug fixes
New features:
- Add option to show next/prev button on touch device
- Option choose play video with lightbox

I thought it must be released.

So 2.11 is the latest?
When can we expect something that fixes the issues with jQuery 2.4?
And what version did you send geoffbaker and nelslyn?

"Hi geoffbaker and nelslynn,
We've sent both of you the fixed version."

Thanks

cindy's picture
cindy
Wed, 06/18/2014 - 22:47

Hi,
Our latest version is 2.11
And currently, we has not support jQuery 2.4
The version that we sent to Geoffbaker and Nelslyn is the fixed version of 2.11 with "pause on hover" is included
We also sent you that fixed version via email. Please check your email

Cindy,

JerryH's picture
JerryH
Wed, 07/09/2014 - 14:21

When can we expect something that fixes the issues with jQuery 2.4?

cindy's picture
cindy
Thu, 07/10/2014 - 01:00

Hi,
Currently, the latest version of MD Slider 2.13 has not supported jQuery 2.4 yet

tedwyer's picture
tedwyer
Sat, 07/12/2014 - 18:00

I'm having the same problem with the Slider packaged with Max. It's 2.9 and the JQuery install is 2.14. Slidr can't be edited. And Slider will not update. Fails during update download "Downloading updates failed: Failed to download md_slider from # " and I can't find the 2.13 to manually download. So I can't fix. What should I do?

cindy's picture
cindy
Sun, 07/13/2014 - 03:41

Hi Tedwyer,
Please check your email. We sent you the latest version

Cindy,

JerryH's picture
JerryH
Fri, 08/01/2014 - 13:38

Cindy, where do you post the latest version of the slider with the changelog information?

The Mega Slider page has this;
Changelog
Version 2.2:
Bug fixes
New features:
- Add option to show next/prev button on touch device
- Option choose play video with lightbox

but that has been unchanged for months.
And if 2.14 is the latest, why does that page say 2.2?

Thanks.

cindy's picture
cindy
Fri, 08/01/2014 - 22:33

Hi,
The latest version is 2.14 (released on July 22, 2014). You can see and download from Codecanyon
Sorry for the out-of-date changelog information on our site cause we have not updated yet

Regards,

nehcstar's picture
nehcstar
Fri, 08/08/2014 - 06:23

I am having the same issues. I have a greyed screen while I try to upload a background image. I can't even select any of the drop-down menus. How can this be solved?

nehcstar's picture
nehcstar
Fri, 08/08/2014 - 06:25

I just sent a login email to [email protected] for a testsite that we are working on.

cindy's picture
cindy
Fri, 08/08/2014 - 22:21

Hi Nehctar,
What version of MD Slider are you using?
Please update the newest one 2.14

nehcstar's picture
nehcstar
Fri, 08/08/2014 - 22:37

I'm using MD 2.14 and it is not working correctly.

I just purchased and downloaded it several hours ago.

cindy's picture
cindy
Fri, 08/08/2014 - 23:44

Hi,
We received an email from BioLogic Bicycle Accessories and Bike Gear Team, it is yours?
We are checking the problem and will respond you asap

nehcstar's picture
nehcstar
Sat, 08/09/2014 - 00:34

Yes, that is correct.

Thanks.

cindy's picture
cindy
Sat, 08/09/2014 - 00:38

We sent you the email. Please check!

nehcstar's picture
nehcstar
Sat, 08/09/2014 - 01:22

I didn't receive an email. Can you please resend?

nehcstar's picture
nehcstar
Sat, 08/09/2014 - 10:43

I received the file but and it is working but now I cannot add a slide. When I select "Clone slide" or the plus sign it does not add a slide or clone.

Can this be fixed also?

cindy's picture
cindy
Tue, 08/12/2014 - 00:35

Hi,
Please use jQuery 1.5 (version 1.7 causes error in view)
Also, you add menu in every page which causes js error in admin menu!

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