Cannot edit megamenus

jkeenan's picture
jkeenan
Mon, 05/08/2017 - 08:36
#1
Cannot edit megamenus

I have been using Mega menu for a while very happily but suddenly I can't edit any of the menus. I can Configure and Clone but Edit takes me to a blank page.

I'm not sure what happened but I think someone entered code into a megamenu that is causing this error. The menus appear and work fine in the site but, behind the scenes, if I try to edit any menu the problem appears.

I wanted to see the actual menu code (the code people entered for the links, etc.) but I don't know where to find it. I thought maybe I could find the cause of the problem there. Any help would be appreciated.

phuonght's picture
phuonght
Mon, 05/08/2017 - 22:34

Hi,

Which version of Megamenu are you using? You also can please send us your site admin account and FTP account by private comment so we can have a check.

Thank you.

jkeenan's picture
jkeenan
Tue, 05/09/2017 - 12:03

Hi,

I'm usig Megamenu 7.x-1.16. Unfortunately company policy will not let me share that information with you. Could you tell me where in the system the actual menu entries on the megamenus are typically stored?

Thanks!

phuonght's picture
phuonght
Tue, 05/09/2017 - 22:20

So please try to download updated version of Megamenu from your account page (http://megadrupal.com/user/jkeenan). The 7.x-1.19 is available now.

jkeenan's picture
jkeenan
Mon, 05/22/2017 - 13:07

I completely removed 7.x-1.16 and installed 7.x-1.19. The problem resolved itself. Other issues arose. See thread: http://megadrupal.com/forum/module-support/mega-menu/3705

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