I'm having an issue with Mega Slider 2.19 and I need your help.
I have a slider with 3 different slides in it. The first two slides are fine but the third slide has a problem:
The text boxes on this specific slide are not working properly. On a small screen (like on a mobile device) they dont resize automatically, they break and it looks bad.
Afaik, it's configured exactly the same way as the other ones. I would like to understand what is happening.
Hi,
Are you using the latest version of MD Slider 2.19? If not, please update (download in your account page http://megadrupal.com/user/iar) because we check our demo and see no error as you reported
If your problem is not solved after updating, please export your slider and send us via email so that we can check your configuration. Or, just send us your site url, admin account, we will check directly. It would be much more convenient
Of course we checked your links already. We ask for your login detail or slider export not because our site has no error but we would like to take a closer look to know which difference between your 2 text configuration cause error in the 3rd silde.
Hello Phuonght,
Here it is:
http://***.com/***/user
user: ****
pass: ****
If you identifiy the problem, please tell me about it before you change anything in Drupal configuration. Thank you.
Please in file md_slider.admin.inc
below line 730
insert
Then please go to edit slider and save to render CSS.
Exactly what I meant. It did not solve problem, did it?
If after inserting code, you went to edit and re-save silder then it works normally so we have nothing else to do. Please do not worry, we will update this fix in next version for certain.
Phuonght, thank you!
Hi Bananistan,
Could you send us your site url, admin account by private comment? We would like to have a check in your site.
Problem occurs because of your settings. With all objects, please set right size so they can be responsive well.
In case you would like 1 line text has background but one line does not, please slit them into 2 objects.
Please wait, our developer is checking your case.
Please check your slider 1 and slider 5. Slider 1 displays correctly, you could take a look for example.
On mobile, our slider support touch to transfer slider. Arrows are not needed. If you would like to use, you could add custom css code to file theme:
Banistan, I recommend starting a new thread. With the way this forum system works, I'm getting notifications for all your requests.
Sorry IAR. Didn't realize that private support messages are notified to you as well on this topic. Silly setup of the system. This thread is pretty dead for me anyways as the support is too slow and I am about to miss an important go-live deadline. Will need to improvise now. MD Slider does not work for me.
Again Sorry for having troubled you IAR.
No trouble at all.
I can't see the posts on the thread, but the email notifications revealed everything.
Bananistan,
About text box, please see images below:
1. Your current settings (wrong size settings)
2. Correct: (you could resize by hovering on text box)
3. If you would like text display in 2 different lines, please use 2 seperate text boxes
About touch mode: we will check and reply later.
Bananistan,
Check your mail box please. We just sent you an email.