Hello
I get a blank page when I edit the slider.
To reproduce:
-create a new slider
-try to edit it
Also check that when you create the Slider the css is not playing fine with my Admin Theme: Shiny.
I set you url and credentials to your email.
Hello
I get a blank page when I edit the slider.
To reproduce:
-create a new slider
-try to edit it
Also check that when you create the Slider the css is not playing fine with my Admin Theme: Shiny.
I set you url and credentials to your email.
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Hi,
We received your email already
We will work on that issue and email you if the problem is fixed or in case we need more information
Hi,
I sent you FTP credentials.
You can use SSH and also Drush in www folder with commands like:
Please don't upgrade/downgrade the media module. Let me know if you need to this and I will do it for you. thanks
Once you fix this, please tell the steps to replicate in my production site. Thanks.
Hey,
Please check your email
Thanks, great support!
I've got the same problem, thx for help!
Hi Lithography12,
Which version of mega slider are you using?
I have the same issue. Using Mega Fullscreen slider 7.x-2.2 that was packaged with Alpine theme. Please send me the updated slider that works. It was working but may have broken after an update to Media 7.x-2.0-beta1
Just tried to install Media 7.x-2.x-dev dated October 1, 2015 and the issue is the same
Hi Dajuice,
Sorry. We checked your account page and can not see that you purchased mega slider. Please add your purchase code for support and updated version.
And about fullscreen slider, you can download a new file from your account page.
Dajuice,
We checked and it is purchase code of your Alpine theme that exits in your account page already. If you purchased other products then please add purchase codes of them :)