Hey guys,
thanks for this beautiful theme.
I have a problem during the installation. Wanted to install the theme with the video direction in the documentation.
Unfortunately I couldn't check the button "install site with demo data" because there was none.
What can I do? I tried to install the theme without, but there was no content I could edit.
Thanks for your help,
Carina
Hi,
We send you the video demo link here https://www.youtube.com/watch?v=I9sScpIcO7E
thank you for your feedback
Hi,
thanks for your reply. That's exactly what I did, but I hadn't the button Demo data: Install site with demo data. Could it be a problem with the licence? It it possible for you to look up on my server or something else?
Hi,
Demo data is compulsory in installing profile, you just install profile as usual
The old profile is too heavy so it is not approved by Envanto. Thus why we have to edit a bit
If you don't want demo data, you can istall manual. If you have problem in installing, we can help you
Is it possible to send you an E-Mail with our login details for helping me with the install? Because when I install the theme I just see a bar at the top but no content.
Thanks again :)
Sure,
Just contact us via [email protected] (please attach this forum link also)
We will install the theme for you.
Note: we need site url, admin account and FTP account
Hi,
did you get my e-mails with my login details?
Hi Temedes
We check but we received no email from you
Please re-send to [email protected] (also this forum link)
Note: Please send us the license key of Springfield also because we check and only see the key for Apage theme, not Springfield. Please add the key
Okay, I wrote another e-mail.
Please give me a feedback if the e-mail arrived.
Hey,
We don't received any email
Would you mind public your email here, we will write to you first (or can we email you to the email add that you used to sign up our forum?)
[email protected]
Would be great if you would send me an e-mail and then I will answer you :)
Thanks!
Hi,
Email sent!
Please check
Got it, thank you.
Answer is sent!
Hello,
I have the same problem...I've installed 5 times, following exactly the video. No issues to see the install demo data checkbutton ! (and my url is "install.php?profile=mdphoenix" )
Don't you have a clue why this button doesn't appear?
Thanks a million, This project is urgent...And I'm wasting time...
Tanguy
Sorry,
Could you tell us when you purchased Springfiled theme? Do you have problem with Springfield theme or Phoenix theme? As we can see from you comment it is Phoenix theme.
Also, we check and there is only purchase code of Mega slider in your account page, please go to http://megadrupal.com/user/tanguy to add purchase code of your theme.
It is the phoenix theme. I added the purchase code to my account.
Thanks for your help.
So could you send us your cPanel information by private comment? Or you could share with us your FTP account and Phpmyadmin account (just for access Phoenix database). We would like to help you with theme.
Sorry,
However, with site access information, we can not do anything. We would like if you could share with us cPanel information or FTP and phpmyadmin accounts.
At the moment, your host uses PHP 5.1 so you could not install profile Phoenix theme. Please update to PHP 5.4 or install in another server which uses php 5.4 or higher.
OK It works.
Thanks for your help