Unexpected error when saving product item

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 03:50
#1
Unexpected error when saving product item

Hi I am getting below issue when  saving a new 'product' type product

"The website encountered an unexpected error. Please try again later. "

URL http://www.boutiquesoncart.com/vistara-trend/products/ethinic-saree

phuonght's picture
phuonght
Sat, 03/26/2016 - 03:56

Hi,

Problem comes from error of PHP code. Please check your source code.

If you have any backup version, you can revert the latest one and check if error exits.

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 03:57

I am using same codebase to my local system there it seems to work fine

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 03:58

what check do i need to perform

phuonght's picture
phuonght
Sat, 03/26/2016 - 04:03

Please take a look at following link: https://www.drupal.org/node/1056468 to show error then check.

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 04:19

I m unable to figure it out.. I am using same codebase in local machine so it cant be any code issue please help

phuonght's picture
phuonght
Sat, 03/26/2016 - 04:29

So you can check PHP version on your server. Maybe it does not come from code because site works well in local. The best version PHP we recommend is 5.4.

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 07:54

I tried but cant figure it out, the point it works well when I edit existing product items, but when I create a new product it seems template files doesnt get loaded..

Please help me .. 

boutiquesoncart's picture
boutiquesoncart
Sat, 03/26/2016 - 08:45

I just tried this on local machine as well and it is not working there aswell. It doesnt seems a php issue

Please advise

phuonght's picture
phuonght
Sun, 03/27/2016 - 22:35

Sorry,

We can not access your site admin account. Also, it seems you deleted content having problem because we went to link but got 404 error.

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