You don't have permission to access / on this server.

TheMentat's picture
Wed, 12/17/2014 - 19:06
You don't have permission to access / on this server.

I get redirected to the following error page whenever I try to make any changes to the theme settings:


You don't have permission to access / on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at Port 80


Any thoughts on where to start troubleshooting?

Isaac's picture
Fri, 12/19/2014 - 18:45

@TheMentat I'm getting a virtually identical error, except my server is doing a silent failure. Different configuration for HTTPD perhaps. This might be systemic, and it looks light it might be trying to access a directory-structure from absolute root, rather than relative. Where to start debugging is from ./sites/all/themes/md_official/theme-settings.php and it might be helpful if you could tell us the line number it's breaking on. I'm heading out to a christmas party shortly, but I'd like to hear what's going on with your occurrence of this problem is, as I'm looking for a fix by Monday at the latest. One thing that might be of assistance is the relevant snippet of the error log.

Upon review of the code whilst getting ready to leave, line 8 of (or line 10 of md_official_subtheme) has an invalid declaration:
plugins[panels][styles] = panels/styles

which should be:
plugins[panels][styles] = 'panels/styles'

I dunno if that's related, haven't had a chance to test, but...

Isaac, Legal Leprechaun and Technical Analyst
Simplicit Solutions Ltd, Solutions Architecture
cindy's picture
Fri, 12/19/2014 - 23:45


Please check folder root of drupal whether there is file .htaccess or not?
If not, please download the newest version of drupal and use its file .htaccsess

And also check your email TheMentat, we send you 2 files info. Please replace the old ones in the main theme and the sub theme

danimal500's picture
Fri, 01/23/2015 - 13:32

I'm having the same issue. I do have an .htaccess file, but no permission to edit appearance settings. I do have the site running inside a folder from the root URL, so it's, if that makes any difference.

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