New topic.

Veronika's picture
Veronika
Thu, 05/02/2019 - 12:09
#1
New topic.

Tell me when you answer me?

I wrote you 5 days ago. Then she wrote again. You still do not answer. How to understand it?

The customer liked how this page looks like - http://drup.manzara.space/ru/podokonniki

Only wants to increase the image a little more, like on the old site http://sillbud.com.ua/podokonniki-werzalit-seriya-expona- http://sillbud.com.ua/podokonniki-werzalit-seriya-expona

And it turns out that the type of transition should be a hike, like here - http://demo.megadrupal.com/d8/md-megatron/default/portfolio-4-columns-hover-style-1

But used in MD infobox.

Sincerely, Veronika.

cindy's picture
cindy
Fri, 05/03/2019 - 03:43

Hello

We have just resumed our service after our national holiday

Sorry for the late respond

1. Pop up. If you want to increase the image, you have to upload bigger image

2. Transition. The demo code is different, so it could not render the transition as in demo link

Best,

Veronika's picture
Veronika
Fri, 05/03/2019 - 11:44

Good day! There was a transition in the picture and everything worked correctly. You just had to make it possible for the picture to pop up when you click on it. You have removed the transition code on the picture, but instead made a pop-up window, which is not needed in the catalog.

Return the original ability to navigate through the picture and make, please, the possibility of a pop-up window with the ability to apply it where required.

I myself, manually write the code so that the pictures pop up where necessary.

And please return the code for the transition.

Sincerely, Veronika.

cindy's picture
cindy
Fri, 05/03/2019 - 22:36

Hello

Did you mean the effect on the picture when hovering over the pictures? It zooms out a little bit, not pop up, right?

Veronika's picture
Veronika
Sat, 05/04/2019 - 12:03

No! From the catalog should go to other pages just by the picture. And there (on those pages where the transition to the picture takes place) you need the ability to enlarge the picture (so that it pops up).

cindy's picture
cindy
Sun, 05/05/2019 - 22:26

Hello

Sorry, but we do not understand at all

Do you have any exact demo?

Veronika's picture
Veronika
Mon, 05/06/2019 - 02:53

Good day! On the main page there is

http://drup.manzara.space/ru - link to go to another page. She worked great. https://prnt.sc/nkxijr

The customer asked you and paid you $ 30, so that when you click on the picture you still have the opportunity to increase it where necessary.

That is, either so that it can be done by selecting in the page (where the transition is simple, and where only the image is magnified). As here, for example - http://drup.manzara.space/ru/podokonniki

https://prnt.sc/nkxiug

You, have removed the initial code of transition to the page on the picture and made a pop-up window at once. What for? You yourself can see that it is so ugly, wrong and nowhere on the sites this is not done.
I can write the code on these pages (where the picture should pop up) manually - a group portfolio, but on the main page it is not necessary! And in the Catalog - http://drup.manzara.space/ru/katalog-tovarov - too also not needed.
Return the ability to go to another page on the picture, without increasing it, and also provide an opportunity for after the code is written - the "group portfolio" the picture is enlarged where this code is registered.
Sincerely, Veronika.

cindy's picture
cindy
Mon, 05/06/2019 - 22:51

We did not remove any code

The code is different, so transition could not be the same

You told us to make pop-up image with $30. If you want popup & transition like portfolio, the fee will be higher

Veronika's picture
Veronika
Tue, 05/07/2019 - 04:05

Good day! I could not even imagine that simply increasing the picture, and no matter how, it could cost $ 30 ..)

"popup & transition like portfolio, the fee will be higher" - how much higher should payment be?

After all, the customer still needs to pay for a multilingual menu.

Honestly, I am already cursing the day and the hour when I bought this template from you!

Sincerely, Veronika.

cindy's picture
cindy
Tue, 05/07/2019 - 04:31

That's the general custom work fee. Yet, we will try to complete the transiton for you

However, we could not customize multilingual menu for you now because we are kind of busy with our plans 

Best Regards, 

Veronika's picture
Veronika
Tue, 05/07/2019 - 04:55

And here is a multilingual menu? This is a separate area of work, for which there is a separate payment.

Yesterday, the customer asked for what he paid $ 30, that the pictures began to grow at all, not where they should be.

He asked when the work would be finished, that everything was going for a very long time.

We need to finish the work with pictures and only then deal with the menu.

Let us, please, finish the qualitative display of the portfolio and then I can show the client this.

Sincerely, Veronika.

Veronika's picture
Veronika
Tue, 05/07/2019 - 12:37

I can not understand one thing. If you didn’t delete the code to go through the picture to another page, then why can’t you just add a code — a group portfolio — exactly where you need it? Why make the picture start to float abruptly, and the transition code stopped working? Would you have done this on your website? The client is very unhappy and several times called me on the phone, found out why they did it so ugly? I do not even know what to answer him .. :(

Veronika's picture
Veronika
Wed, 05/08/2019 - 09:52

Good day! You do not answer again. What should I answer the customer?

cindy's picture
cindy
Wed, 05/08/2019 - 22:50

Hello

Our dev is checking and modifying 

We will respond to you at the soonest time!

Veronika's picture
Veronika
Thu, 05/09/2019 - 05:58

Thank you very much!

cindy's picture
cindy
Fri, 05/10/2019 - 04:25

Hello

Please check your cpanel account again

We cannot access this now http://adm.tools/invoice/

Veronika's picture
Veronika
Mon, 05/13/2019 - 03:04

Good day! I duplicated access on Friday. The customer is interested in how things are going and when will the work be finished?

Sincerely, Veronika.

Veronika's picture
Veronika
Mon, 05/13/2019 - 15:25

You ignored me again and I don’t know what to tell the client about me in this case .. :(

cindy's picture
cindy
Tue, 05/14/2019 - 00:46

It will be finished within this week!

Veronika's picture
Veronika
Tue, 05/14/2019 - 03:17

Your response sent to the customer.

cindy's picture
cindy
Tue, 05/14/2019 - 23:43

Hello

Please check if it's ok now

Our dev finishes your custom work already

Veronika's picture
Veronika
Wed, 05/15/2019 - 11:49

Good day! So nothing has changed! Everything, as it was, remains!

cindy's picture
cindy
Wed, 05/15/2019 - 22:16

You must be kidding

http://drup.manzara.space/ru/podokonniki, click on each image, you will see pop up with transition

Look exactly like our demo http://demo.megadrupal.com/d8/md-megatron/default/portfolio-4-columns-ho...

Veronika's picture
Veronika
Thu, 05/16/2019 - 04:26

Good day! Of course, I'm sorry. I even now cleared the cache now, but the situation is the same anyway.

When I click on your portfolio - http://demo.megadrupal.com/d8/md-megatron/default/portfolio-4-columns-hover-style-1, it goes to another page - https://prnt.sc/np9634

When I click on - http://drup.manzara.space/ru/katalog-tovarov,  the picture pops up without a transition.

This can be seen in the screenshot - https://prnt.sc/np96at

This is completely different from your demo - http://demo.megadrupal.com/d8/md-megatron/default/portfolio-4-columns-hover-style-1

Where am I kidding or kidding you?

Veronika's picture
Veronika
Thu, 05/16/2019 - 04:48

Here, for example, on their old site - http://sillbud.com.ua/cvetovaya-gamma-topalit - pictures pop up when you click.

And on this page - http://sillbud.com.ua/ -  there is a usual transition through the picture.

Therefore, they asked you to make it so that it was possible to establish where exactly the picture should pop up when pressed.
The picture can not pop up immediately when you click on the main page and in the directory.

Veronika's picture
Veronika
Thu, 05/16/2019 - 05:31

The transition code for the picture that is there - let it remain.

And on those pictures where you need them to pop up when you click - I just write the code there - group portfolio.

On those pictures where it is not necessary that they float - I just will not enter the portfolio code, that's all.

And then everything will be as correct. Pictures will increase when you click only where the code will be assigned - group portfolio.

cindy's picture
cindy
Thu, 05/16/2019 - 23:02

Hello

When you click on image, there is transition. Can't you see the transition when image display?

We are very sorry but we are really busy this time with our plan. We could not continue to customize for you anymore. It takes a lot of time, you can see also, over 1 month for this pop up custom work. So, we have refunded to you the extra fee $30, and we will revert the code to the beginning so that you can hire a Drupal freelancer to customize for you

We think it's the best way to save our time, both for you and us. We might not understand each other, which lengthen the time so bad. 

We apologize for this inconvenience again and thank you for your understand!

Veronika's picture
Veronika
Fri, 05/17/2019 - 02:25

Good day! Another possible solution to the problem. The customer on the site is here such a gallery of images. 

http://sillbud.com.ua/content/%D1%86%D0%B2%D0%B5%D1%82%D0%BE%D0%B2%D0%B0%D1%8F-%D0%B3%D0%B0%D0%BC%D0%BC%D0%B0

Is it possible for drupal 8 to find the same? I would go over all the pages myself manually. If you cannot make a full-fledged gallery from MD info box, then just return the code.

If you can find me a gallery like the one on the site and install it, http://sillbud.com.ua/content/%D1%86%D0%B2%D0%B5%D1%82%D0%BE%D0%B2%D0%B0%D1%8F-%D0%B3%D0%B0%D0%BC%D0%BC%D0%B0  I will refund you $ 30. And I will alter all the pictures for that gallery myself.

Well, what if md infobox cannot be qualitatively changed ... :(

Sincerely, Veronika.

cindy's picture
cindy
Sun, 05/19/2019 - 22:50

Hello

To revert code, please open folder /modules/custom/shortcodes and remove folder awe_infobox
Paste folder awe_infobox (in the theme package you download) in folder /modules/custom/shortcodes
Then clear drupal cache and clear browser cache 
Remember to backup database source code before making any changes

Veronika's picture
Veronika
Thu, 05/23/2019 - 11:16

Good day! Thanks for the answer. I did as you said. Completely deleted the folder and instead put it clean from the theme of the template. However, when I put the code back in order to go over the picture (as it was before, before your developer made pop-up pictures) and the code now does not work. The transition is no longer happening in the picture, as it was before me. Apparently your developer in some other files wrote the code that does not allow the simple transition to the picture in the info box.

Please make the transition over the picture work again, as it was before, before the execution of the work by your developer.

I, on my own, without the help of freelancers, installed a gallery on the site and everything works - http://drup.manzara.space/ru/cvetovaya-gamma-podokonnikov-werzalit

The customer is now satisfied, but asks to return the possibility of moving through the picture, as it was before, before the execution of the work by your developer.

(I deleted the code from line 4 => 7 and replaced it with - <a href="{{ button['button_link'] }}" target="{{ button['button_target'] }}" class="ts-button">
    <img src="{% if image["file"]["url"] %} {{ image["file"]["url"] }} {% else %} {{ 'http://placehold.it/510x340
http://placehold.it/510x340
' }} {% endif %}" alt="image" class="ac-image-thumb" />
    <div class="overlay-hover bgc-dark-o-4"></div>
</a>)

Sincerely, Veronika!


Veronika's picture
Veronika
Thu, 05/23/2019 - 11:30

Unfortunately, the template incorrectly implemented the possibility of correct operation of the multilingual menu. When I make a transition from one language to another, it is the AweContent Page that does not enable me to correctly switch among myself. In Drupal itself (the usual Drupal pages), everything works correctly.

This can be seen in the screenshot - https://prnt.sc/nsfdm5

When you click on the main page on the Ukrainian language - the slider disappears and the page remains in Russian, and not in Ukrainian.

And so on all AweContent Page ..: ((

There is also no menu style for the Ukrainian menu.

Please correct this error. I sent you 40 dollars now.

Thank. Sincerely, Veronika.

cindy's picture
cindy
Thu, 05/23/2019 - 23:43

Hello

Sorry but we could not receive any custom work at this time, we are very busy with our plan

You can please look for other Drupal freelancer to help you customize your menu

Best Regards, 

Veronika's picture
Veronika
Sat, 05/25/2019 - 07:40

Good day! You didn’t answer me to the previous letter about the impossibility of going over the pictures after completing the work by your developer. (

I want to say that before buying a template from you, I wrote you a letter in advance asking whether it would be possible to implement a multilingual website (several languages) on your template? You told me that absolutely no problems with it. I believed you and that's why I bought this template from you. And now it turns out that only your pages - AweContent Page, do not work correctly when switching from one language to another.

You refuse me even for a fee of $ 40 to eliminate these shortcomings of the pattern. Well, if so, then return this money - $ 40, so that I could hire another specialist.

I am very disappointed that you did this to me. I will never buy patterns from you again.

And I ask you once again, to eliminate the harm that your developer did to me when he tried to make a gallery with pop-up pictures. Return how I used to go through the picture in the MD infobox. After the work of your developer - it stopped working.

Thank.

Veronika's picture
Veronika
Mon, 05/27/2019 - 10:10

Good day! Since Friday I am waiting for an answer to my letter. You completely ignore me. Please answer my letter.

Veronika's picture
Veronika
Tue, 05/28/2019 - 07:04

Good day! I wanted to tell you - goodbye. Soon the deadline for technical support template. I do not want to leave with a heavy heart ... Today I arranged the work of MD infobox. Just the rules first on the copy and there were links to the old site where this unit did not work. And I sincerely did not see this error. Therefore, I want to apologize to you, especially the developer, whom, it turns out, I was unreasonably accused of harm. Sorry. Here, as it turned out, I was wrong ... :(

As for the multi-language site, this template is really not adapted to make it a multilingual site without any problems. This requires serious and deep knowledge of programming, because here you need to write a new fixed panel, a new mobile menu, menu style, link the navigation buttons for each language and much more. Unfortunately, I have no such special knowledge and I could not do this multilingual template on my own. Why I asked you first, before you buy, can I do it? The rest of the template is very good, except that it is impossible to make a normal gallery with pop-up windows in the MD infobox.

I left you a good review on the site and will not clean.

You have helped me earlier on other issues, for which I am very grateful. It is a pity that on other issues such a hard misunderstanding has arisen. The customer is very hard asking me and I can not do anything about it.

Sorry again. Thank.

Sincerely, Veronika.

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