Megatron installation issue

danielerogano's picture
danielerogano
Thu, 03/28/2019 - 11:39
#1
Megatron installation issue

Hi,

I tried to install with install_profile procedure but it doesn't work. Manual installation is fine but the layout is bad and i can't import demo content.

Can anyone help me? thanks.

cindy's picture
cindy
Thu, 03/28/2019 - 22:24

Hello

We can help you to install profile. Just please send us your site url, admin account, FTP account and cPanel account

make sure you backup everything first because we may re-install from beginning and remove all

Thank you!

danielerogano's picture
danielerogano
Sat, 03/30/2019 - 06:45

Hi,

I would like to know if a refund is possible, I'm wasting too much time with this template, i tried to install on 2 different servers, a VPS and in local with too much issues.

cindy's picture
cindy
Sun, 03/31/2019 - 22:27

Hello

Just resumed our service after weekend

The info you sent us above does not contain cPanel link, please send us 

In the case you want to be refunded, we do not have the right to refund to you directly because the theme is being sold on Themeforest. You should please contact envato staff to ask for refund. 

Yet, you can please send us info so that we could help you install first

Best Regards,

cindy's picture
cindy
Mon, 04/01/2019 - 05:52

Hello

Can we remove all folders in public_html?

cindy's picture
cindy
Mon, 04/01/2019 - 23:48

Hello, 

Our dev has finished installing your site. Now you can log in with: 

User: admin

Pass: password

danielerogano's picture
danielerogano
Tue, 04/02/2019 - 02:34

Thank you, everything is working now, i will test the template.

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