Megatron Theme shows up broken & no menu

abdut's picture
abdut
Wed, 01/16/2019 - 11:12
#1
Megatron Theme shows up broken & no menu

I purchased the Megatron Theme, installed it along with the custom modules and the whole things looks scrambled.

cindy's picture
cindy
Wed, 01/16/2019 - 21:41

Hello

Please check our doc and install profile to get demo content and design. It is much easier than manual install

abdut's picture
abdut
Fri, 01/18/2019 - 08:27

The documentation states that I can manually install the theme without the profile stuff.

abdut's picture
abdut
Sun, 01/20/2019 - 10:52

Why is my request being ignored? I asked why can't I manually install the theme just the way the instructions clearly state?  Have you looked into this?  I am going to have to process a refund for lack of support and false advertising if this is not reolved.

Veronika's picture
Veronika
Thu, 01/17/2019 - 17:19

Good day! Please tell me why I can’t put an item in the main menu where I need it? I saved several times, cleared the cache - all to no avail ...

https://prnt.sc/m8n4tt

https://prnt.sc/m8n50r

Best regards, Veronika

Veronika's picture
Veronika
Thu, 01/17/2019 - 17:19

Good day! Please tell me why I can’t put an item in the main menu where I need it? I saved several times, cleared the cache - all to no avail ...

https://prnt.sc/m8n4tt

https://prnt.sc/m8n50r

Best regards, Veronika

cindy's picture
cindy
Thu, 01/17/2019 - 21:54

Hello Veronika 

Please check you FTP again. We need to check but we cannot connect

cindy's picture
cindy
Fri, 01/18/2019 - 22:34

Hello Veronika, 

Our dev has fixed your issue already

Please check

Veronika's picture
Veronika
Sat, 01/19/2019 - 06:47

Fine. Thank you!) What was the problem then?

Now I looked again. There, it turns out, everything remained in the mobile version, as it was before. And for the computer - has changed.

But for the mobile version you also need to have it.

Veronika's picture
Veronika
Mon, 01/21/2019 - 12:38

You asked to say whether something has changed after your changes in the site menu. But in the mobile version of the menu has not changed. This can be seen in the screenshot. https://prnt.sc/ma6s62

Also in the mobile version do not show slider pictures. Also seen in the screenshot. https://prnt.sc/ma6rni

https://prnt.sc/ma6ryj

How to be?

Sincerely, Veronika.

cindy's picture
cindy
Mon, 01/21/2019 - 21:56

Hello

I will ask our dev to check and fix your issue as soon as possible!

cindy's picture
cindy
Tue, 01/22/2019 - 02:28

Please create your mobile menu here http://drup.manzara.space/en/admin/structure/menu

After adding link, please notify us and we will help you to style

Veronika's picture
Veronika
Tue, 01/22/2019 - 06:04

Created a mobile menu.

Sincerely, Veronika.

cindy's picture
cindy
Wed, 01/23/2019 - 03:37

Our dev has fixed for you already. Please check

Veronika's picture
Veronika
Wed, 01/23/2019 - 09:30

Sorry, but still. In the mobile menu, the sections as they were incorrectly located, and remained. The slider also does not show how I previously sent out on screenshots. The cache cleared. Everything is still, alas .. ((

cindy's picture
cindy
Wed, 01/23/2019 - 21:45

hello

we do not see problem

Mobile menu edit: https://prnt.sc/mbcfs7
Mobile menu at front-end: https://prnt.sc/mbcfv6

Veronika's picture
Veronika
Thu, 01/24/2019 - 07:33

Good day! On the page when scrolling, different menu structures are displayed. This can be seen in the screenshot - https://prnt.sc/mbj4iu

Also, on the 2nd screenshot, you can see that the slider picture in the mobile version is not fully shown. 

https://prnt.sc/mbj5j5 - computer

https://prnt.sc/mbj5ry - mobile devices

cindy's picture
cindy
Fri, 01/25/2019 - 22:42

@Abdut,

Sorry for missing your reply. Manual install requires good skill of Drupal code. It will not auto generate demo content because your site's content types are different from the theme's content type. So you have to modify many file template or rebuild data 

@veronkia,

please create a new topic next time. Your comment made us confused and miss the support request of Abdut :(
1. https://prnt.sc/mbj4iu => The above is menu fixed (sticky menu) and the under menu is static menu. This is not a bug

2. Fixed already. Please check

Veronika's picture
Veronika
Mon, 01/28/2019 - 05:07

Good day. You write, corrected and said check. But everything remains as it is. And the pictures are also not shown in the mobile version.

Sincerely, Veronika.

cindy's picture
cindy
Mon, 01/28/2019 - 22:10

You can try to change the order of menu item of your menu mobile 

http://drup.manzara.space/en/admin/structure/menu/manage/main-navigation...

the check MOBILE MENU (check front end on mobile)

Veronika's picture
Veronika
Tue, 01/29/2019 - 07:00

In the mobile menu items are correctly. It is in the static menu that they, for some reason, do not want to change. https://prnt.sc/mdplao

But I still constantly asked that the slider is not displayed on mobile devices (picture). On the computer it is, and in the mobile is completely absent -https://prnt.sc/mdpmfn

Sincerely, Veronika.

cindy's picture
cindy
Wed, 01/30/2019 - 02:10

Hello,

Our dev fixed already. Please check!

Veronika's picture
Veronika
Wed, 01/30/2019 - 08:35

Thank you very much! Yes, everything has become correctly displayed!

However, for some reason no one says anything about a picture that is not shown on mobile devices. I wrote about her all the time as well.

It is shown on the computer, but not on mobile devices.

https://prnt.sc/mdpmfn

https://prnt.sc/me9b9m

https://prnt.sc/me9blq

Sincerely, Veronika.

cindy's picture
cindy
Wed, 01/30/2019 - 22:27

Please re-update banner

Choose responsive mode and then re- update background banner 

Veronika's picture
Veronika
Wed, 02/06/2019 - 16:31

Good evening! Made an adaptive mode, updated the banner, but nothing has changed, alas .. :(

cindy's picture
cindy
Sun, 02/10/2019 - 21:10

Good morning,

Just resumed our service after holiday

Please send us the url of the page that you are taliking about

Veronika's picture
Veronika
Mon, 02/11/2019 - 05:23

However, for some reason no one says anything about a picture that is not shown on mobile devices. I wrote about her all the time as well.

It is shown on the computer, but not on mobile devices.

https://prnt.sc/mdpmfn

https://prnt.sc/me9b9m

https://prnt.sc/me9blq

Sincerely, Veronika.

cindy's picture
cindy
Mon, 02/11/2019 - 21:41

Hello,

As mentioned in my previous comment, we need page url, NOT screenshots

Also, please create a new topic of your own as I requested you before 

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