I just installed as described on documentation, but I have a big issue. I cannot see the slider in "Featured Work" block.
Neither the three little text+ icon images. How can I solve this issue??
Mon, 06/29/2015 - 12:46
I cannot see the slider in "Featured Work" block.
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Hi,
Featured work (which contains slider, description and 3 small paragraphs with icons) is a portfolio content node and it is set "promoted to front page". You can see in the documentation. If you set "promoted to frontpage" already but the problem still exists, could you send us your site url and admin account (forum link as well) via email: [email protected]? We would like to have a check.
Hello,
There isn't any content type named "Portfolio". I think you are talking about the "Work" content type. I already verified, and it's actually "Promoted to front page".
I just sent you an email with credentials. I will appreciate if you can solve this issue as soon as possble.
For information, the issue was there directly after installation, as explained on documentation.
Best regards
Received already :)
We will reply by email ASAP.
I have exact the same issue, please let me know how to solve this as well. thanks!
Hi Philc,
Could you send us you site url and admin account by comment form? We would like to have a check on your site and fix it for you. Please remember to check "Private message" for security reason.
Hi I have replied and awaiting for the solution. Thanks!
Sorry Philc,
We received your information already. But we need more time to work on your case. Could you wait for us?
Hi Philc,
Are you still waiting for us? Sorry for late reply.
About problem of missing elements, have you edited any file in sites/all/themes/md_magnum/template/views/work yet? And could you send us your FTP account?
And about description text under "Services", please go to /admin/structure/views/view/business_services, click "Display name: Services", a popup will appear then you could edit Title and Description there.
Hi Phuonght and Cindy, hope you're ok...
I have the same problem... Here you don't explain the solution, right? I don't need the services information, but the slider is very important for me... Could you please help? (I didn't made any edit in any file, all edits I made was in drupal)
Hi Ansiro,
Could you send us your site url and admin account by private comment? We would like to have a check in your site.
Ansiro,
Sorry but we can not access your site. Could you check again?
Sorry,
It is not problem from login account. We can not access site and get error "Connection timed out"
We checked and
parallax slider: please take a look in theme settings, you can change/ edit setting of parallax slider there
video's button: your video had wrong link, we fixed by customising in theme settings also
contact form: we highly recommend that you contact your host provider to check if host support sending email or you can go to /admin/structure/block and change/ edit region of "View: Contacto: André Silva Rocha, Unipessoal, Lda" to "None"
add more text to company info: please send us screenshot of section and describe which you would like to customise by detail
Hi Cindy & Phuonght,
It would be useful to release a new version of this template which have feature enable by default, this would greatly help the community here. :)
Hi Phuonght,
Thanks a lot!
It was my first experience with templates and I really had a bit afraid of couldn't work with it... Also not sure about support and if my questions will be "included" on support. With your help my website are working great and with a very good look. You answer all my doubts efficiently and fast. Thanks for your work. I will recommend you! For now it's everything ok, I won't bother you with the another issue. I think I'm going fine by now. Thanks for your time and your work.
Hi Ansiro,
Thank you very much for you feedback and congratulate on your very fist product. Should you have any problems or questions, feel free to tell us :)
Regards,