Contact Form / Webform Doesn't Work

pacusi's picture
Thu, 04/16/2015 - 02:03
Contact Form / Webform Doesn't Work

Hi, I've troubleshooted this the best I can and can't figure out why the webform on contact us page doesn't work.

I've even tried this on your demo page for this theme and it doesn't work. When I press send it says "mail cannot be sent" I am able to get emails from the website from lost password etc and it works fine but the contact form on the leaders theme doesn't work. If I create another webform and try that it doesn't work either. I have tried updating webform and tried different versions.

Please heap.

cindy's picture
Thu, 04/16/2015 - 06:30


This might be JS error

Please send us your site url and admin account as well as FTP account to [email protected] (also this forum link)

pacusi's picture
Thu, 04/16/2015 - 07:54

Thankyou details sent through. I have also tested with across browsers and devices.

mavenuk's picture
Tue, 06/09/2015 - 07:29

I have exaclty the same problem. Just get the message 'mail cannot be sent'. Please help.

phuonght's picture
Tue, 06/09/2015 - 23:14

Hi Mavenuk,

Check your email, we sent you an update.

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