Theme Set Up

reina_h's picture
reina_h
Sat, 07/16/2016 - 17:51
#1
Theme Set Up

I have had trouble getting the theme set up- the problem being that when I set up the theme and create a couple of mock pages, the theme does not look how it is supposed to and its very visibly broken.  

I have followed all instructions from the documentation included with the theme. I tried uploading all the files using ftp and the automatic uploader on the Drupal interface- using different instances- and the resulting site view is always the same. I have followed instructions from other threads for this theme, including another "Theme Setup" thread, but none of the advice has been helpful. I have also followed instructions on the demo profile video- and it has not been helpful either. I have also tried using the developer console to understand why it might be misbehaving but it points to JQuery related issues- which I have resolved in Drupal settings and the respective module settings (with the aid of the internet and the themes' documentation). 

Current site: http://74.220.219.132/~thetert1/

Thanks in advance. 

-Reina

phuonght's picture
phuonght
Sun, 07/17/2016 - 23:52

Hi,

We highly recommend you re-install theme profile instead of installing manually. You also can take a look at tutorial below:

https://www.youtube.com/watch?v=I9sScpIcO7E

reina_h's picture
reina_h
Sun, 07/17/2016 - 23:55

As I mentioned in my original post, I have reintsalled the theme profile a couple of times (this was not done manually) and I have referenced that video and remain with the same errors. 

phuonght's picture
phuonght
Mon, 07/18/2016 - 00:01

So please send us your cPanel details by private comment, we would like to help you install theme and fix error.

phuonght's picture
phuonght
Mon, 07/18/2016 - 00:32

Please send us cPanel details, we need cPanel to import database. 

phuonght's picture
phuonght
Mon, 07/18/2016 - 03:09

Can we remove your current source at  /public_html and upload new one? 

reina_h's picture
reina_h
Mon, 07/18/2016 - 03:10

yes definitely

phuonght's picture
phuonght
Mon, 07/18/2016 - 05:04

Please update php to version 5.3 or 5.4 . Our developer check and can see that your current php version is 5.2 leading some modules can not working (example: module webform need php version 5.3: https://www.drupal.org/project/webform).

reina_h's picture
reina_h
Mon, 07/18/2016 - 15:05

i just upgraded to php 5.4 and it fixed the remaining issue. thank you so much! 

phuonght's picture
phuonght
Mon, 07/18/2016 - 22:26
phuonght's picture
phuonght
Mon, 07/18/2016 - 22:39

Please loggin with: admin/password. However, your site seems to be locked. Please try after few hours or different browser. 

reina_h's picture
reina_h
Mon, 07/18/2016 - 23:36

got it. thank you

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