Theme settings display white page after update modules

David Franken's picture
David Franken
Thu, 07/16/2015 - 08:39
#1
Theme settings display white page after update modules

Hi,

Drupal advised me to update modules; after updating the website is still working, but i can't change dhe appearance md_chulan settings anymore. I shows me a white page.

regards

david

phuonght's picture
phuonght
Thu, 07/16/2015 - 23:49

Hi,

Please create a new database for us. We think installing in new database will make your problems disappear.

David Franken's picture
David Franken
Fri, 07/17/2015 - 04:59

Hi,

I reinstalled the database; cindy has the credentials for drupal.

If you would like to reinstall everything with demo data; that would be great.

regards

david

phuonght's picture
phuonght
Fri, 07/17/2015 - 05:45

Check your email please :)

nordox's picture
nordox
Thu, 02/11/2016 - 16:00

Hi I have the same error... i try to do a lot of times.. i'm a little bit nervous could you help me?

Thanks in advance..

phuonght's picture
phuonght
Mon, 02/15/2016 - 02:50

Hi Nordox,

Could you send us your site url, admin account and FTP account by private comment? We would like to have a check in your site.

phuonght's picture
phuonght
Mon, 02/15/2016 - 05:49

Nordox,

Please send us your site url and admin account also. 

phuonght's picture
phuonght
Mon, 02/15/2016 - 23:13

Please try to copy all modules used for your site to folder "modules" (\sites\all\modules). We check and see you have theme only but none of module.

phuonght's picture
phuonght
Thu, 02/18/2016 - 05:56

So please create a new database then send us login information, we would like to help you. 

phuonght's picture
phuonght
Fri, 02/19/2016 - 04:01

We tried to install new theme but get error. Could you make it empty again for us? Sorry for taking your time.

nordox's picture
nordox
Mon, 02/22/2016 - 13:34

Hi could you answer to my problem please??... i'm still waiting for you....

phuonght's picture
phuonght
Mon, 02/22/2016 - 21:33

Nordox,

Please check site (http://selvira.es/md-chulan/). 

nordox's picture
nordox
Tue, 02/23/2016 - 13:49

Hi, it works perfectly thanks!

anasyazid's picture
anasyazid
Fri, 09/23/2016 - 01:59

Hi I am having the same problem, I am working on localhost for now.
Please advice.

Thanks

phuonght's picture
phuonght
Fri, 09/23/2016 - 22:09

Hi Anasyazid,

Please download and update https://www.dropbox.com/s/77lo8w2oubxfstw/media_browser.zip?dl=0.

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