Pantheon Hosting - SQLSTATE[HY000]

tristanwaterkeyn's picture
tristanwaterkeyn
Mon, 09/14/2015 - 15:26
#1
Pantheon Hosting - SQLSTATE[HY000]

I have run into my first difficulty however when i tried to install the theme from a fresh profile installation on Pantheon. 

www.pantheon.io

I uploaded the files etc and ran the installation but was confronted with the following error:

SQLSTATE[HY000] [2002] No route to host

The site and demo content failed to install but was able to activate the theme from the manual installation profile. 

Would you mind having a look at this for me as i would very much like to start development from a demo version of your theme and content types.

phuonght's picture
phuonght
Tue, 09/15/2015 - 00:05

Hi,

Could you add our developer to your patheon? We would like to have a check on your site.

Here is his email address: [email protected]

cindy's picture
cindy
Wed, 09/16/2015 - 22:22

Could you tell us your website admin account? Please send by comment form and remember to check "Private message" for security reason.

cindy's picture
cindy
Thu, 09/17/2015 - 05:24

We can not access by admin account. Would you like to check again?

tristanwaterkeyn's picture
tristanwaterkeyn
Mon, 09/21/2015 - 07:23

Please help me with this installation profile. 

The files and Database that you provided as part of your theme will not work on Patheon.io. 

I have sent you access to my Hosting account where you can test and install your theme profile directly to ensure that it is working.

I would very much like to install your theme with the basic content examples that you have created as a starting place for my website. 

regards

Tristan

cindy's picture
cindy
Mon, 09/21/2015 - 22:40

We finished installing the theme for you

Please check your email for account information

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