Thumbnails are not displayed

alexr's picture
alexr
Wed, 08/05/2015 - 09:46
#1
Thumbnails are not displayed

Hello.

I installed your amazing theme (via md_apage_install_profile.zip) and found that thumbnails are not displayed. Permissions for sites/default/files looks correct. For example, I tried to upload a photo for team member. I can see this photo in the files, but when I go to "Content->Edit->team member" I see an icon with letter "h" instead of a picture there. Same, on the main page. What can be a problem? Thank you.

alexr's picture
alexr
Wed, 08/05/2015 - 11:00

Just found that "Public file system path" should be pointed to "profiles/mdapage/files". In this case it works better.

phuonght's picture
phuonght
Thu, 08/06/2015 - 03:50

Hi,

So your problem is solved and your site works well now, right?

Thank you for your feedback. It will help us and other customer so much. If you have any problem when using our product in the future, please feel free to tell us.

alexr's picture
alexr
Thu, 08/06/2015 - 10:56

Unfortunately, it only solved issues for existing content. When I add new picture  it leaves me with an icon, instead of thumbnail. For example, I go to the "Content"->edit existing member (a thumbnail is displayed correctly) ->edit picture->select the same picture (same size and format). After "save" it doesn't show a thumbnail anymore, but only an icon.

alexr's picture
alexr
Thu, 08/06/2015 - 13:56

Actually, thats what happens:

<a href="http://mysite.com/sites/default/files/t-rex-dinosaur2_0.png"> <img src="http://mysite.com.improcom.com/sites/default/files/styles/team_picture/p...">

For some reason, img src looking into "sites/default/files/styles/team_picture"  while the file is created under "sites/default/files/".

Of course, I can do symlinks from all directories, like author_image, blog_popular, blog_related and so on, but I'm not sure that is it a right way for the commercial product.

phuonght's picture
phuonght
Thu, 08/06/2015 - 22:36

So,

Could you send us your site url and admin account (forum link as well) via email: [email protected]? We would like to have a check.

klilands's picture
klilands
Thu, 11/05/2015 - 11:54

I have inputed Team members and do not see any place to upload a picture.  Or if I want to not have a picture, all I see at the top of the team member and under the body of the team member page there are the following labels:

[field_team_picture]

[field_team_social]

Can you please let me know how to upload a picture if I need to and if I need to leave the picture off, how do I make sure the lables do not show up?

Thank you.

phuonght's picture
phuonght
Sun, 11/22/2015 - 22:00

Klilands,

We checked and could see that you deleted field picture. You could find that field in admin/structure/types/manage/team/fields, field_team_picture

Or if you would like to remove field picture, please go to admin/structure/views/view/apage_team_block/edit, delete [field_team_social] in field global customtext  and delete the same one in admin/structure/views/view/apage_team/edit also.

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