Custom HTML module not editable

adminia's picture
adminia
Wed, 09/30/2015 - 03:48
#1
Custom HTML module not editable

Hi, 

it seems i cannot edit anything that is a custom HTML in Awecontent. I dont get any error, i just have no option to edit it.
Is something broken or is it just me being blind?

phuonght's picture
phuonght
Wed, 09/30/2015 - 04:13

Hi,

Could you send us some screenshots? We do not understand clearly about your problem.

adminia's picture
adminia
Wed, 09/30/2015 - 04:39

The phone n number is a custom html module. I cannot find a way to edit it.

Image title

phuonght's picture
phuonght
Wed, 09/30/2015 - 04:44

Just need click icon "Pen" on the grey bar then change/ edit the phone number. 

adminia's picture
adminia
Wed, 09/30/2015 - 04:51

I have already clicked the "Pen" icon and that is why the side bar is open. The number is not editable. The only thing i can do is select it

adminia's picture
adminia
Wed, 09/30/2015 - 04:51

Forgot to mention that this happens with new html modules to

phuonght's picture
phuonght
Wed, 09/30/2015 - 05:03

No need to look at the sidebar in this case, please just move to the phone number and edit.

And because Alpine theme use Awecontent, please read Awecontent documentation to know more how it works.

adminia's picture
adminia
Wed, 09/30/2015 - 05:06

This is what i was trying to do. Still not editable

phuonght's picture
phuonght
Wed, 09/30/2015 - 05:30

So please send us your site url, admin account and FTP account. We would like to have a check on your site.

Remember to check "Private message" for security reason.

phuonght's picture
phuonght
Wed, 09/30/2015 - 06:23

Please enable mod_rewrite on your server. At the moment, your website has url "?q=" 

Because you have not enabled mod_rewrite yet so there are errors as below:

Image title

If you do not know how to do, please contact with your hosting provider. After enabling, everything will work normally. And we think "?q=" is not good for SEO.

adminia's picture
adminia
Wed, 09/30/2015 - 06:27

I a bit surprised this is the problem. I ll do as you said and post again if i find another problem.

Thanks a lot for the quick answers!

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