Fatal error when uploading image to slide

BFQMadmin's picture
Wed, 08/20/2014 - 16:43
Fatal error when uploading image to slide

Hi, I can not give access to or show my site because it is restricted. But this is the error I get whan trying to upload an image to a slide. Media module is enabled.

PHP Fatal error: Call to undefined function file_info_file_types() in D:\Development\drupal\sites\all\modules\media\media.module on line 1085
PHP Stack trace:
PHP 1. {main}() D:\Development\drupal\index.php:0
PHP 2. menu_execute_active_handler() D:\Development\drupal\index.php:21
PHP 3. call_user_func_array() D:\Development\drupal\includes\menu.inc:517
PHP 4. media_browser() D:\Development\drupal\includes\menu.inc:517
PHP 5. media_browser_build_media_item() D:\Development\drupal\sites\all\modules\media\includes\media.browser.inc:25
PHP 6. media_get_thumbnail_preview() D:\Development\drupal\sites\all\modules\media\includes\media.browser.inc:371

I also get an error when I try to use "library" in the "slide settings" - "choose a thumbnail" option. Error says "Error getting media."

Can anyone tell me how to troubleshoot this?


cindy's picture
Thu, 08/21/2014 - 00:18

Please send us your site url as well as admin account to [email protected] (also this support link)
We will check and fix your problem


BFQMadmin's picture
Thu, 08/21/2014 - 08:56

Hi Cindy,

I have already stated that I can't provide my site url or admin account because it is restricted. Can anyone help me troubleshoot the issue?


metallica9999's picture
Mon, 09/29/2014 - 14:05

Was this issue resolved? I'm getting the same error.

metallica9999's picture
Mon, 09/29/2014 - 14:38

I found out what the problem was. If you install the field entity module version 7.2 a function name was changed that's conflicting with the module, best if you do not install this module and use the field entity feature that comes with the media module.

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