Can't Set Slider Image

brettsh's picture
brettsh
Thu, 08/10/2017 - 23:15
#1
Can't Set Slider Image

Hi,

I can't add or update an image to a slider. Any suggestions?

Details as follows:

Have just upgraded to MD Slider7.x-2.20

If I navigate to Edit -> Slide Settings -> Chose Image -> Library -> Click on Image then Submit then Drupal returns to the home page.

However, the image has not been added / updated in the slider.

I'm currently using jQuery 1.10. However, I've also tried the oldest version availible on our site (jQuery 1.5).

Any suggestions?

Thanks

Regards

Brett S

phuonght's picture
phuonght
Thu, 08/10/2017 - 23:35

Hi,

Please send us your site admin account and FTP account by private comment so we can have a check.

Thank you.

phuonght's picture
phuonght
Fri, 08/11/2017 - 06:49

We tested and could see the problem is not from updating slider (test your slider on our local site but it works well).

When clicking link choose image,  pop-up media will display, allow uploading or selecting image in library however, when as soon as your media popup displays, it becomes a page having url. We think maybe other modules or theme cause problem. 

brettsh's picture
brettsh
Mon, 08/14/2017 - 00:46

Phuonght is correct, turns out this is an issue with Media Browser & not the slider.

One of my colleagues (who is now my hero) found source of the problem.

It seems the Frame Prevention module was messing up the Media Browser.

The solution was to go here

/admin/config/system/frameprevention

and add the following path to the "ignore pages" white list.

media/browser*

Cheers

Brett S

cindy's picture
cindy
Mon, 08/14/2017 - 01:12

Thank you for your feedback

Should you have any question or problem, feel free to ask us

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