Disable Slide option not working

leninw's picture
leninw
Mon, 07/17/2017 - 11:44
#1
Disable Slide option not working

The 'Disable this slide' setting is not working.  The 'Disable this slide' checkbox is checked, but the slide that should be disabled is still playing in the slider.

phuonght's picture
phuonght
Mon, 07/17/2017 - 22:13

Hi,

Which í your version of MegaSlider?

leninw's picture
leninw
Tue, 07/18/2017 - 08:13

Is 2.19 i try to update to 2.20 following the normal process but still on 2.19

phuonght's picture
phuonght
Tue, 07/18/2017 - 22:15

You can please download 2.20 from you account page (https://megadrupal.com/user/leninw).

leninw's picture
leninw
Wed, 07/19/2017 - 08:52

Hi, i did, installed 2.20 version, but still not working.

phuonght's picture
phuonght
Wed, 07/19/2017 - 22:31

So please send us your site admin account and FTP account by private comment. We would like to have a check.

Thank you.

phuonght's picture
phuonght
Fri, 07/21/2017 - 00:31

Please check mail for updated files.

Thank you.

cdavine's picture
cdavine
Wed, 01/17/2018 - 06:45

Hi, I am having the same problem (disable box checked but slides won't disable).  I'm running v2.24.  What did you do to fix it?

thanks!

cindy's picture
cindy
Wed, 01/17/2018 - 21:41

Hi Cdavine,

Please go to page edit slider then check if there is any icon when hovering over disable slide like this screenshot https://prnt.sc/i1ze7d

If not, please check again the option disable in setting slide and clear drupal cache 
If this way does not work, please send us your site url and admin account to check this issue

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