Slide Animation & Background image

tarazingo's picture
tarazingo
Fri, 01/30/2015 - 07:13
#1
Slide Animation & Background image

Hello, Thank you for a wonderful slider!
But I had two problems, in the documentation and video tutorials have 2 options which I can not find my site.

1. Slide animation

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2. Choose background image

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How to enable or find these options?
I do not understand how to put background?
If the background solid color will be the usual, be sure to upload a picture 2x2 px and stretch it to the entire background, or there are easier options?

MD Slider - 2.16
Drupal 7.32

cindy's picture
cindy
Mon, 02/02/2015 - 02:30

Hi,

In recent version the function 1) is integreated in 2)

It means when you click on "Settings" to set Background image, you also can choose slide effect

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tarazingo's picture
tarazingo
Tue, 02/17/2015 - 09:35

When I click on the settings button nothing happens, the Settings menu will not open!

cindy's picture
cindy
Tue, 02/24/2015 - 02:35

Please send us your site's url and admin account and FTP account also (this forum link, too)

We will check and fix this issue

kylejcorrigan's picture
kylejcorrigan
Mon, 03/09/2015 - 14:47

I also have this same issue.

cindy's picture
cindy
Tue, 03/10/2015 - 00:10

Hi,

Are you using the latest version 2.17?

Please update first Kylejcorrigan 

kylejcorrigan's picture
kylejcorrigan
Wed, 03/25/2015 - 15:56

Hi Cindy, I think I already had 2.17.  Has there been any additional updates that I have missed?

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cindy's picture
cindy
Wed, 03/25/2015 - 22:22

Hi Kylejcorrigan,

Please send us your site url, admin account and FTP account to [email protected] (also this forum link)

We will check and fix your issue

kylejcorrigan's picture
kylejcorrigan
Wed, 04/08/2015 - 14:34

hi Cindy,

Sorry but I cannot grant access to the site that I am working on.  It's in a sandbox environment as well, so I'd have to know how to fix the issue for when I added it to production.  

Is there any other option for gettting assistance with this issue?

Thank you for your help,

Kyle

cindy's picture
cindy
Wed, 04/08/2015 - 22:48

Hi Kylejcorrigan,

Thank you for replying us. However, it is quite difficult for us to fix the problem in this case if we can't check. We check our slider again, version 2.17

The background setting is still available and functionated without any errors

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