Hi,
using MD page builder i cant generate a new template. Infinite loading on screen. In browser console i have this error
Uncaught TypeError: AWEContent.jqIframe(...).parallax is not a function
Can you help me?
Fri, 03/11/2016 - 02:11
Infinite loading in new template page
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Hi,
Please go to your account page to download the updated version of the module then update
After update, if your problem is not solved, please give us your site url, admin account and FTP account
We will check your problem
Thanks for your feedback
We are waiting for the FTP account
Hi,
- Please check your email for updated verion (Just remove the old module. Do not rename folder name or overwrite. After update, please clearcache)
- Check again your sftp account. We see error Authentication failed (your account is incorrect)
thanks for the file but i deleted old folder and upload newer, deleted browser and drupal cache and... the problem still here.
Infinite loading and Uncaught TypeError: AWEContent.jqIframe(...).parallax is not a function
now i check my ftp
--edit--
ftp (sftp) is ok. sometime refuse connection but the credential are ok
Thanks for the help
Hi,
We check your site and see that you did not update the new file we sent you.
Just check here yoursite/sites/all/modules/awecontent/js/awecontent/awecontent.js
It is totally different from the new file js
hi,
i deactivate module in backend, delete module folder, delete browser and csm cache. Then upload the new files you mailed my tonight. I delete again browser and csm cache, reactive module in backend and check "new template" page but the issue is still here
the file that you say @
yoursite/sites/all/modules/awecontent/js/awecontent/awecontent.js there isn't but there isn't also the folder. I don't found in my ftp the awecontent folder but only md_awecontent folder
Hi,
Please remove old awecontent folder
Rename our md_awecontent => awecontent and upload
i can't remove aweconte folder. There isn't in /sites/all/modules
i renamed in /sites/all/modules md_awecontent --> awecontent and upload and now when i go in /admin/awe-content/templates -->new templates i receive this error
Fatal error: require_once(): Failed opening required '/sites/all/modules/md_awecontent/includes/awecontent.admin.inc' (include_path='.:/usr/share/pear:/usr/share/php') in online/includes/menu.inc on line 517
Hi,
Which is your root folder sites?
/var/www/w3root/latribuna.it/online
or
/var/www/w3root/latribuna.it/private
the first
/online
the situation now is
no aweconten folder
md_awecontent renamed in awecontent and uploads
all modules realated with this are actived
error in page with the new path (Fatal error: require_once(): Failed opening required '/sites/all/modules/md_awecontent/includes/awecontent.admin.inc' (include_path='.:/usr/share/pear:/usr/share/php') in online/includes/menu.inc on line 517) coused, i think, by the renamed folder
for all the update i done i have removed all folder and re-up nowest
i don't know what can i do...
Do you install any module, which causes cache, minifine js or does your server has any special cache system?
We did upload new module in /var/www/w3root/latribuna.it/online/sites/all/modules/awecontent/
Our file js is not in minifile form. However, it is still loaded in minifile form in your website. So we cannot check the reason
For example, file awecontent.js here: http://www.latribuna.it/sites/all/modules/awecontent/js/awecontent/aweco...
and here /var/www/w3root/latribuna.it/online/sites/all/modules/awecontent/js/awecontent/awecontent.js
we don't have no modules or setting on server or drupal settings (like drupal settings or jquery update settings) with alternative cache or mimification active
the link you posted (http://www.latribuna.it/sites/all/modules/awecontent/js/awecontent/aweco...) give me a not minificated js
what can i do?
maybe jquery update do this? In the settings there isn't flagged minify option but...really i don't know
Hi,
We fixed your problem already. Please check!
And please don't add jquery, jquery UI in your theme. If you need, you can add by function drupal_add_library.
great!
Thank you. Now all seems ok, good job : )
(your work have conseguences on the rest of the website? I need to knonw something about this?)
Bye
ok, now i have the "new tamlplate page" active but if i use this and insert first block then the side bar with all blocks disappears ad the console show me this error
awecontent-lib.js?v=1.0:1 Uncaught Error: Error: cannot call methods on aweFont prior to initialization
t.fn.aweFont@ awecontent-lib.js?v=1.0:1
AWEContent.Views.HeaderPanel.AWEContent.Views.ItemPanel.extend.etPanelEl...?v=1.0:19
(anonymous function) @awecontent-panel.js?v=1.0:1
and i can't still use this
ok, now i have the "new tamlplate page" active but if i use this and insert first block then the side bar with all blocks disappears ad the console show me this error
awecontent-lib.js?v=1.0:1 Uncaught Error: Error: cannot call methods on aweFont prior to initialization
t.fn.aweFont@ awecontent-lib.js?v=1.0:1
AWEContent.Views.HeaderPanel.AWEContent.Views.ItemPanel.extend.etPanelEl...?v=1.0:19
(anonymous function) @awecontent-panel.js?v=1.0:1
and i can't still use this
Hi Francesco,
Please check your site or your server again. Did you make any configuration, which causes auto cache and minify JS?
Your site is using file JS from the old Awecontent version . We debug your site directly with new JS and it works.
Please see this https://www.youtube.com/watch?v=PQO9LGJSv_4&feature=youtu.be
i find a reverse proxy that minify and cache on my server host. Is this could be the problem? Meantime I asked for disable it and i await for the answer.
In the same time i have a problem with the drupal custom block. some are usable, some not. in the second case i drag a block on the builder and than remain only a single line without contents (at least 3 block of 5)
Maybe is this for the same js issue or i must open another support request?
Thanks
Hi,
Problem with custom blocks often comes from enclosed Js or CSS code, you can check again. If it still does not work, please create a new topic. It is better and clearer for each problem.
i'm working with the host for minify problem. They say to me that can't remove reverse proxy but if i want i can exclude (by url) some resurces. OK, can you give me a list of js and css resources to be excluded from the minification and the caching process?
Thanks
Francesco
You can minify js of awecontent verions to work normally. As we can see, previous problem appeared because when editing, awecontent still got js from old version but not from the latest one.
- ok, solved the first problem
- ok, solved the issue with the block visualization
only one request for close this thread (in my opinion): what kind of changes had you performed on my website?
Now i have a js general issue somewhere in the site and i want fix without coflict with your work
thanks for the help and patience
You can check file latribuna.info - line 10 - in folder themes/latribuna/
We commented your file script.
If one page has 2 jquery UI => cause conflict js. Thus, in your site, if you need using jquery UI for a specfic page, please follow this guide:
http://drupal.stackexchange.com/questions/18443/using-drupal-7-built-in-jquery-ui-in-my-theme.
OK, thanks.
Everything seems to work fine now.
I restored all the other functionality of the site that used javascripts and produced error after your work . now ok
i have only another little issue: i open another thread for this