video lightbox error

appetals's picture
appetals
Thu, 01/07/2016 - 00:50
#1
video lightbox error

Hi,

i have inserted youtube video url via awecontent.

it is working fine when i select  'Auto play inline' or 'inline' option.

but if i select 'play in lightbox' option then thmbnail get set but after popup opens an error message is displayed.

phuonght's picture
phuonght
Thu, 01/07/2016 - 02:19

Hi,

Which is error in your site? Could you send us some screenshots?

appetals's picture
appetals
Thu, 01/07/2016 - 04:01

1. video thumbnail Image title2. open in lightbox

Image title3.Error

Image title

appetals's picture
appetals
Fri, 01/08/2016 - 00:39

Hi ,

waiting for your help for above reply

appetals's picture
appetals
Fri, 01/08/2016 - 00:40

Hi ,

waiting for your help for above reply

phuonght's picture
phuonght
Fri, 01/08/2016 - 02:30

We checked many times and it seems to work normally in our site. Could you check your video link again? Have you tried to add another video? If it still does not work, you could send us your site url and admin account by private comment. We would like to have a check in your site.

appetals's picture
appetals
Wed, 01/13/2016 - 08:27

Hi,

Somehow managed to work the videos, i think there was some issue with the link.

But, the videos are not opening in lightbox for mobile devices.

cindy's picture
cindy
Thu, 01/14/2016 - 02:41

Hi,

Please check your email. download the attached file and overwrite the current file in sites\all\modules\custom\md_awecontent\js\awe-frontend-scripts.js

appetals's picture
appetals
Thu, 01/14/2016 - 03:45

Hi,

Thanks it worked for me :)

fineartist99's picture
fineartist99
Wed, 11/23/2016 - 23:15

The lightbox option is not working for me either.  I looked at the module files and this is what I have

Image title

I changed the option to view inline instead of the lightbox and the video playback worked perfectly.  Please advise asap, thank you.

phuonght's picture
phuonght
Thu, 11/24/2016 - 23:11

Please update file sites\all\modules\custom\awecontent\js\awe-frontend-scripts.js with code https://codepaste.net/jase84

If it still does not work, you can send us your site admin account by private comment so we can have a check.

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