Webform email problem

sameer_aakar's picture
sameer_aakar
Sat, 12/19/2015 - 12:25
#1
Webform email problem

I am trying to set webform mail. Please guide !

phuonght's picture
phuonght
Sun, 12/20/2015 - 21:34

Hi,

Could you describe by detail which problem with your webform? Some screenshots are good too.

sameer_aakar's picture
sameer_aakar
Sun, 12/20/2015 - 22:21

Actually I want the webform to send the enquiry details to the given email id after the submission. Here it is showing message "your enquiry received successfully " but actually not sending any email..

sameer_aakar's picture
sameer_aakar
Sun, 12/20/2015 - 22:23

when you go to contact and fill and submit the form, the enquiry should be received as mail...

phuonght's picture
phuonght
Mon, 12/21/2015 - 00:14

Please try to contact your hosting provider. Many customers have same problem because their host does not support sending email.

sameer_aakar's picture
sameer_aakar
Mon, 12/21/2015 - 00:16

I am running a joomla site on same hosting...Its sending email properly.. So I dont think its a hosting problem isnt it?

phuonght's picture
phuonght
Mon, 12/21/2015 - 02:36

So please send us your site url and admin account. We would like to have a check in your site.

phuonght's picture
phuonght
Mon, 12/21/2015 - 03:38

Please make sure that all comments which contain your site information are checked "Private message" for security reason. Could you send us site url that you could send email as you said above? We would like to how different between two sites and find problem.

Or you could ask hosting provider again to make sure your site is supported sending email.

phuonght's picture
phuonght
Mon, 12/21/2015 - 03:57

Sorry but we would like to know url of "joomla site on same hosting" that you mentioned above. Because we still can not find exactly what reason is.

sameer_aakar's picture
sameer_aakar
Mon, 12/21/2015 - 06:41

I have checked with hosting provider and its supported for sending email.. 

phuonght's picture
phuonght
Mon, 12/21/2015 - 23:09

We are working on this problem. Please wait and we will reply ASAP. 

Thank for your patience in advance.

phuonght's picture
phuonght
Thu, 12/24/2015 - 05:47

Maybe more few days, but we are trying hard and will reply in soonest time. 

cindy's picture
cindy
Fri, 12/25/2015 - 23:02

Hi Sameer_aakar,

Please check your Gmail account again. smtp has no permission to access to your Gmail:
http://www.prabhusrushti.com/admin/reports/event/3128

Please:
+ Check your Gmail account and password Again
+ Disable 2-Step Verification of Gmail

cindy's picture
cindy
Sat, 12/26/2015 - 06:09

Hi,

We fixed already

Please check

Next time, please go to https://www.google.com/settings/security/lesssecureapps

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