'MD : Block' Type modules are not visible on website when taken online

ansberete's picture
ansberete
Sun, 10/04/2015 - 18:02
#1
'MD : Block' Type modules are not visible on website when taken online

Hello,

I am about to publish my organization's website that we have been developping for month. The problem is that at local, everything is fine. But when I take the website to the hosting server online, many Blocs are showing (MD : Block About us, MD : Four column footer panel, Shordcode type menu, Youtube Bloc, etc.). 

The website is currently at www.apip-gn.org (you can see).

It seems like the MD:Block... modules cannot be found as i cannot event create one directly in the online version of the website.

Thank you in advance for your help.

Best,

Ansoumane

cindy's picture
cindy
Sun, 10/04/2015 - 22:52

Hi,

You said: many Blocs are showing (MD : Block About us, MD : Four column footer panel, Shordcode type menu, Youtube Bloc, etc.).

Or they are NOT showing?

Please give us your admin account to log in your site as well as FTP account so that we can check and fix your issue by commenting here

(remember to check "private message" for security reason)

cindy's picture
cindy
Mon, 10/05/2015 - 23:29

Hi,

The problem is because 2 modules share the same name. Drupal only can recognize a module, so blocks are missing, 

We can change the module's name but your site may be broken. Thus, we need your phpMyadmin account to configure

Please send us at your convenient time

phuonght's picture
phuonght
Wed, 10/07/2015 - 00:03

Here is thing we did:

 in phpmyadmin, run query

UPDATE dcti_dbapip.system SET filename = 'sites/all/modules/custom/md_block.module' WHERE system.filename = 'sites/all/modules/custom/md_block_subtitle/md_block.module';

Hope this will help you in the future.

ansberete's picture
ansberete
Wed, 10/07/2015 - 06:13

Hello,

Thanks for the support.

The website is working fine.

My only problem now is that, for Header Block to show online, I need to upload logo and header background again. It seems like path is absolute (localhost). Can you please help on this?

Best,

Ansoumane

phuonght's picture
phuonght
Thu, 10/08/2015 - 05:22

Please check your site :)

ansberete's picture
ansberete
Thu, 10/08/2015 - 07:35

Hello,

Header is showing because I uploaded the logo again and header background again. But what if i upload a new version of the website?

Thanks again for your great support.

I will keep you updated when I upload the site final version.

Best regards,

phuonght's picture
phuonght
Thu, 10/08/2015 - 22:35

We think it will work well. If there is any problem, please contact us :)

phuonght's picture
phuonght
Wed, 11/11/2015 - 23:20

Ansberete,

Check your site please. :)

phuonght's picture
phuonght
Fri, 11/20/2015 - 03:22

Here is instruction:

  • Go to phpmyadmin

  • Find table system

  • Tab inline, run query to find row md_block

  • In column name, change value sites/all/modules/custom/md_block_subtitle/md_block.module to sites/all/modules/custom/md_block/md_block.module

  • Copy module md_official_header_block from old site to new one.

  • Go to Admin clear cache

ansberete's picture
ansberete
Fri, 11/20/2015 - 07:35

Hello,

Many Thanks!

Just a last detail : what do you mean by old site and new site?

Best,

Ansoumane

phuonght's picture
phuonght
Sun, 11/22/2015 - 21:49

If your new site have same problem, please follow our instruction to solve.

phuonght's picture
phuonght
Wed, 12/02/2015 - 22:07

Sorry for your inconvenience. 

We fixed problem in your site already. Check please. 

ansberete's picture
ansberete
Thu, 12/03/2015 - 14:30

Hello,

I justy tested my site but problem is not solved. When log in backend I cannot even find the link to add an MD Block.

Another problem i am facing since this morning is that images in content are not showing. They were working fine yesterday et days before. An example is the content at this link : http://apip-gn.org/content/la-guin%C3%A9e-en-bref. I don't know of this is related to your latest action on the site.

Looking forward to your support!

Best,

Ansoumane

ansberete's picture
ansberete
Sun, 12/06/2015 - 07:47

Hello,

Not hearing from you for days since my last message.

I am really in a the urgent need to solve this issue and move forward get the site online.

I am surpised it takes that much time to solve a problem that was successfully solved on our first website.

Best regards,

phuonght's picture
phuonght
Sun, 12/06/2015 - 23:17

Sorry for your inconvenience. It was on weekend so we could not check and solve your problem immediately. 

To now, we only fix your block problem and this time also. Maybe you did something so your database is different from last time.

Problem at link  need to check when inputting content. We check at http://apip-gn.org/admin/structure/block/manage/block/10/configure?desti..., the reason comes from path of your image (/images/carte_guinee_1.png), right path must be /sites/default/files/images/stat_guinee.png

You could change image path or copy folder /sites/default/files/images/ to root folder.

ansberete's picture
ansberete
Mon, 12/07/2015 - 04:41

Hello,

Thanks for the answer.

Let's focus on the md_blocks problem : this problem is still not fixed - base on our test : footer block is not visible; shordcode menus are not visible. At backend it is not possible to add an md_block (link to create md_block is not visible). Can you please check this and see?

Best regards,

Ansoumane

phuonght's picture
phuonght
Mon, 12/07/2015 - 05:40

Please check your site again. We fixed it. 

But maybe your database has problem. Everytime we try to edit table, after clearing cache, all values are reset back to original.  

Next time, if you can not change/ edit data of table, please edit all file in folder md_block_subtitle to md_block_subtitle then copy module md_block to folder md_block_subtitle.

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