Hi, I have purchased the MD Pheonix theme and would like to know how to turn off the pre-loader altogether. I anticipated it might be done through the theme settings -> Gerneral -> Preloader but I dont see a switch there to turn it off, just a logo upload option.
Tue, 10/06/2015 - 05:49
Hi,
Could you send us your site url, admin account and FTP account? We would like to create a option disabling preloader so you could take a look and decide what to do with you site.
Hi,
The site is currently on my local development machine which has no fixed IP or FTP. Are you proposing developing an option to disable the pre-loader becuase the option doesn't currently exist? If that is the case can you just point me to where in the template(s) I can edit this stuff out it is seriously irritating when developing.
Sorry,
It is very difficult to explain in detail some steps of instruction for you and maybe something will go wrong.
Because you site is on local, could you send us source code and database? Everything will be fast and safe so please do not worry.
Here is our developer email: [email protected]
Mark,
We just sent an email to you. Please check :)
Disabling the preloader via themesettings -> Enable Preloader doesn't have effect. The preloader remains active. are there other steps required? Or is there a way to disable this hardcoded?
Thanks
Thoriax,
Please send us your site url, admin account and FTP account by private comment. We would like to have a check then fix problem for you.