Library not showing up

DarrellDuane's picture
DarrellDuane
Mon, 05/04/2015 - 12:33
#1
Library not showing up

When I go to select an image from the libary, I don't see anything. There's just a big white rectangle below with the words Submit and Cancel.  There are not files to click on even tho I've got a ton of files in my /files directory.

Also, another weird problem.  When I upload image files, the screen turns all dark and stays dark, and I can't clik on anything.  The files upload ok but I have to back out of where I was to continue working.

cindy's picture
cindy
Tue, 05/05/2015 - 03:48

Hi,

Could you send us your site url, admin account and FTP account through this email: [email protected] (also forum link)?

So we can check it for you.

DarrellDuane's picture
DarrellDuane
Tue, 05/05/2015 - 14:06

Ok, I found the problem, I didn't have media-7.x-2.0-alpha4 installed.  I had media-7.x-1.5 which wouldn't work.  I also tried using media-7.x-2.x-dev and it wouln't work either.

You can close this case.

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