Undefined offset: 3 in include() Message error

imagen20048's picture
imagen20048
Mon, 04/27/2015 - 16:55
#1
Undefined offset: 3 in include() Message error

Hi how are you i have just bouthg this theme two days ago, and installed as the instrucction said in the content of the theme, and when i update any module and give save the module get a error message and start work bad, so please help me with this i need to run the demo site soon, and start customized.

khoa's picture
khoa
Mon, 04/27/2015 - 22:45

Hello,

Could you please send your FTP and Website account via [email protected]? I'll help you fix your problem. And also tell me what modules you updated?

Thank you and regards!

imagen20048's picture
imagen20048
Tue, 04/28/2015 - 10:12

Hi Khoa, i sent you the email with the information, please confirm if you got it

khoa's picture
khoa
Tue, 04/28/2015 - 10:39

Hello,

I did not receive your email. Please verify the destination email: [email protected]

Thanks and regards!

imagen20048's picture
imagen20048
Tue, 04/28/2015 - 16:27

Hi Khoa ihave already sent you the email again please let me know if you get in thanks 

khoa's picture
khoa
Tue, 04/28/2015 - 19:40

Hello,

I checked my inbox but I saw nothing. However, there's an email in Spam. Its source email is: [email protected]

Is that yours?

imagen20048's picture
imagen20048
Wed, 04/29/2015 - 08:13

hi, yes it is that email was sent it for me there is the details to get in the hosting. 

khoa's picture
khoa
Wed, 04/29/2015 - 20:06

Hello Imagen20048,

I've sent you an email through [email protected] . However I got an error message related to Mail Delivery Subsystem . So I think that your email is having problem. Please check it.

After checking, please give me your working email so I can ask you something about your server logging information. Because this message is private so I cannot post it on this forum.

Thank you!

imagen20048's picture
imagen20048
Mon, 05/04/2015 - 15:50

Can you reply me to [email protected] please

imagen20048's picture
imagen20048
Tue, 05/05/2015 - 13:07

Hi iam still waitting for the support, i dont know if you are able to give me a hand with this problem, if is not possible i would like to get my money back. thanks a lot. 

cindy's picture
cindy
Tue, 05/05/2015 - 22:19

Hey, 

Our developer emailed you already but he did not received any respond

Would you mind checking your email. 

Or, please send us: 

1. FTP account to access to your source code(FTP hostname, FTP Port, FTP username, FTP password).
2. The website link
3. Username/password for logging to website.

cPanel is not neccessary because it is not in English and we don't understand

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