not able to get theme settings

jusplace's picture
jusplace
Tue, 03/24/2015 - 21:16
#1
not able to get theme settings

Hi,
my site works fine until from yesterday I found i no longer able to access the theme settings, when I click it, it returns a blank page. it was working fine and I remember I made some selection based on the options there.
please advise where I should look into? thanks.

J

jusplace's picture
jusplace
Tue, 03/24/2015 - 21:18

Image titlehere is the screenshot.

cindy's picture
cindy
Tue, 03/24/2015 - 22:36

Hi,

Please remove your current module media, then use media alpha 3 instead https://www.drupal.org/node/2120855

jusplace's picture
jusplace
Sat, 03/28/2015 - 20:05

the media moudle is media alpha3.

i downloaded that media moudle a while ago and after installed it, it all works, recently I updated moudle and I believe i accidently selected the media so the media moudle get updated, and once I found out I replaced it with alpha 3 right away. Today I replaced it again with the media alpha3, cleared browser cache, even cleared all cache table in the database, but it still shows a blank page.

I found there are other media related moudle - Media WYSIWYG    7.x-2.0-alpha4 in place, is this cause problem?

thanks

cindy's picture
cindy
Sun, 03/29/2015 - 23:00

Hi,

Please send us your site url, admin account and FTP account to [email protected] (also this forum link)

We will check and fix this issue

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