Mega Menu edit screen is not displaying correctly

kconig11's picture
kconig11
Wed, 03/27/2019 - 11:39
#1
Mega Menu edit screen is not displaying correctly

Good Morning, 

I am having trouble using the megamenu edit screen functionality. When I go to edit the megamenu it does not display correctly, all I see is a bulleted list of all my menu items and I am not able to interact with it or edit the megamenu as I should be able to. When I check the console log I see these errors: 

Uncaught TypeError: this._$(...).sortable is not a function
    at ElementsView.ContentObjectsView.initSort (awebuilder.js?pp16pv:9199)
    at awebuilder.js?pp16pv:9152
awebuilder.js?pp16pv:9199 Uncaught TypeError: this._$(...).sortable is not a function
    at ColumnsView.ContentObjectsView.initSort (awebuilder.js?pp16pv:9199)
    at awebuilder.js?pp16pv:9152

Any help would be greatly appeciated as I have been struggling to get this to work as intended for months now! I am on Drupal 8.6.10 using a bootstrap subtheme. Using the 8.1.6 megamenu and 8.1.3 awe_builder. 

cindy's picture
cindy
Fri, 03/29/2019 - 05:34

You please send us your site url and admin account to check this problem!

Congnv's picture
Congnv
Fri, 03/29/2019 - 07:05

Do you use more than a jquery version on your site?

Please check.

If not ok, please send us account test by private comment

kconig11's picture
kconig11
Tue, 04/02/2019 - 10:11

I am not able to grant access to our dev site because it is public facing, I did some troubleshooting and learned that the errors are only present when using subthemes, specifically scss subthemes

cindy's picture
cindy
Tue, 04/02/2019 - 22:20

Hello

So, if the problem comes from your subthemes, we could not support you in this case

When developing megamenu, we make sure it works correctly with default drupal themes 

Yet, with your own subtheme, please check and find solution by yourself 

kconig11's picture
kconig11
Wed, 04/03/2019 - 08:41

Cindy, 

https://www.drupal.org/project/bootstrap_sass is any example of a drupal theme that the megamenu does not work with giving me the same error. I expect the menu to be working for all themes on drupal.org since this was in deed a menu solution we had to pay for. 

cindy's picture
cindy
Sun, 04/07/2019 - 22:24

Hi there

Sorry for the late respond. Yet we are working on this problem. We will try to fix and notify you at the soonest time

Thank you for your report!

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