Mega Menu animation not working

dana.tarniceanu's picture
dana.tarniceanu
Thu, 03/21/2019 - 05:19
#1
Mega Menu animation not working

Hello,

Mega Menu Fade animation not working on desktop version, can you help fix this? Check the printscreen:

https://ibb.co/GcpQdwM

and video:

https://streamable.com/bpb6u

Thanks!

cindy's picture
cindy
Fri, 03/22/2019 - 06:06

Hello

You please send us your website url to check

Thank you!

dana.tarniceanu's picture
dana.tarniceanu
Fri, 03/22/2019 - 08:29
cindy's picture
cindy
Mon, 03/25/2019 - 03:11

Thank you

We have just resumed our service after weekend 

Yet, your site does not use our mega menu at front end, so we cannot check

dana.tarniceanu's picture
dana.tarniceanu
Mon, 03/25/2019 - 06:28

Sorry, you can check from now on

cindy's picture
cindy
Fri, 03/29/2019 - 05:33

we are still working on yourr issue

we will try to reply you asap!

cindy's picture
cindy
Fri, 03/29/2019 - 06:26

Which version of Megamenu are you using? We check and see you did not set animation for megamenu

+ Your site: http://prntscr.com/n4kbus

+ Our test site: http://prntscr.com/n4kd73

Please set animation for megamenu by following these instructions:

- open setting menu box : http://prntscr.com/n4kjab

- part main : http://prntscr.com/n4kljv

- scroll down and select animation : http://prntscr.com/n4kmeu

dana.tarniceanu's picture
dana.tarniceanu
Mon, 04/01/2019 - 04:32

Thank you for your reply!

Cindy please take a look at my video: https://vimeo.com/327662396

The animation(fade down) is activated and works only after i resize the window.

And here is the megamenu version: https://imgur.com/Z6TiIfA

cindy's picture
cindy
Tue, 04/02/2019 - 05:09

We will check and respond to you at the soonest time

dana.tarniceanu's picture
dana.tarniceanu
Tue, 04/02/2019 - 07:28

You did it !!! it works now. Thank you!

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