Hi, I cant install the theme over the install profile or a existing drupal 8.6.1 site. I tried using Aquia dev desktop and also failed. when im starting the install.php the process takes some time and then I get a screen with just a few buttons and everthing is messed up. I would like to add the theme to a existing page, but also if i install the theme, add the modules and libraries and then activate the theme as standart. everything is messed up, and I have to reinstall the whole site. Please help me with the installation. Thx
Thu, 10/11/2018 - 09:57
Hello
You please send us your cpanel account
We will help you to install the theme
You can check "private message" option under comment box for security
Best,
I dont use cpanel, I use a ftp client
Hello
You can send us your FTP account and website account
Hello,
Please create a new database and send us your database with database username and password
Hello,
Please check your server again. Our dev has uploaded source on your server already
However, when open http://www.die-sicherheitsingenieure.de/index.html, there is 404 Not found error
(file index.html is already on your server)
OK, so what now? When even your dev cant install the theme!? I cannot work with the uploaded files. So I want a working theme. Thx
It means that the problem is from your server, not our theme
Our dev has already uploaded files
However, your server could not recognized file index.html, that's why when open http://www.die-sicherheitsingenieure.de/index.html, there is 404 Not found error
Please contact your server provider for this problem