Fullscreen does not work

it_gec's picture
it_gec
Thu, 08/16/2018 - 00:25
#1
Fullscreen does not work

Hello

I have a problem with the full screen image / slider / video, I can enable everything on the page but that section of the header I could not.

You could support me.

Greetings.

it_gec's picture
it_gec
Thu, 08/16/2018 - 12:19

Hello

Since I modified other sections in awecontent and gave it save, the main banner was disabled, and when I enter the block section and enable it, it does not work for me.

I urgently leave it as it should be originally, the section of the slide fullscreen.

Attentive

cindy's picture
cindy
Thu, 08/16/2018 - 22:35

Hello,

Please send us your site url and admin account

Which page did you modify?

cindy's picture
cindy
Sat, 08/18/2018 - 04:14

Please send us your FTP account to check

cindy's picture
cindy
Sun, 08/19/2018 - 22:56

Hello,

Thank you for your info. However, you site loads very slow, our dev find very difficult to check and fix it

So, please send your source code + database to his email [email protected]

it_gec's picture
it_gec
Mon, 08/20/2018 - 17:19

Hello

I already sent the source code and the database to the developer's email: [email protected]

In fact, I urge to continue the project and I am stopped by the difficulties I have had with the subject.

Your support

Attentive.

cindy's picture
cindy
Wed, 08/22/2018 - 03:36

Hello

There seems to be some problems with your source code

We tried /user and/?q=user but still cannot access log in page

cindy's picture
cindy
Wed, 08/22/2018 - 03:37

Hello

There seems to be some problems with your source code

We tried /user and/?q=user but still cannot access log in page

cindy's picture
cindy
Wed, 08/22/2018 - 22:23

Hello It_gec,

Our dev does not work on your site because it loads very slow

He wants to work with your source code and data base, try to install in local host to check

But the log in page in your source code has problem,

You please check your source code (log in page) again. not the online site

cindy's picture
cindy
Thu, 08/23/2018 - 22:44

Hello again,

Our developer checked your code and saw no problem

Did you configure anything? Because when he enables file debug, it automatically returns to homepage

So we ask you if you configured anything and the slide could not display text, image...., 

Do you have back up file of your dabase before this error happens? You should restore the back up

it_gec's picture
it_gec
Fri, 08/24/2018 - 14:30

Thanks Cindy,

I installed everything again and I already got over the inconvenience, only now that I try the contact section I get the following error:

The website encountered an unexpected error. Please try again later.

I enter the contact form section and the Results option does not work, it sends me the same error mentioned, and I tried the test and it sends me the same error.

If you have any solution, I would appreciate your support.

Greetings.

cindy's picture
cindy
Mon, 08/27/2018 - 03:21

Hello again

We test but see no problem as your report

Please see https://prnt.sc/kn9v6e

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