Payment Modules Not working

dfludd's picture
dfludd
Mon, 06/25/2018 - 06:05
#1
Payment Modules Not working

Hi, I added paypal and alipay but when I go yo activate the modules they won't activate. Not sure what is going on?

cindy's picture
cindy
Mon, 06/25/2018 - 22:14

Hi there,

Please send us your website url and admin account to check this issue

dfludd's picture
dfludd
Tue, 06/26/2018 - 01:33

Hi I also noticed the commerce shipping module won't activate either

cindy's picture
cindy
Tue, 06/26/2018 - 03:20

Hi there

Firstly, please check whether your server memory is full or not?

If it is full, you could not install any module

dfludd's picture
dfludd
Tue, 06/26/2018 - 05:28

No I have I also checked this before

dfludd's picture
dfludd
Tue, 06/26/2018 - 05:30

The modules are installed they just wont allow me to activate them on save.

cindy's picture
cindy
Tue, 06/26/2018 - 06:18

So, you please send your source code and database to our developer's email [email protected] so he could check for you

dfludd's picture
dfludd
Tue, 06/26/2018 - 06:52

Can you be more specific Do you need modules/or whole site and the database + theme?

dfludd's picture
dfludd
Tue, 06/26/2018 - 06:53

Would it be better to just give them access to the server so they can check the files and the database?

cindy's picture
cindy
Tue, 06/26/2018 - 23:02

Hi there,

We still can install modules in our demo, so the problem is not from our theme

We check your server and see your Disk Usage is almost full https://1drv.ms/u/s!ArRPkgVQNPYZgy6kSeYke4_OQFnx

Please try to increase your server memory 

dfludd's picture
dfludd
Wed, 06/27/2018 - 00:51

I have increased the space by almost 1 gig and still not able to activate. 

cindy's picture
cindy
Wed, 06/27/2018 - 22:45

Hi 

The problem is from your server https://stackoverflow.com/questions/561066/fatal-error-allowed-memory-si...

Please contact your host provider to increase the server's memory_limit

dfludd's picture
dfludd
Thu, 06/28/2018 - 05:20

Okay I will contact them and get back to you.

dfludd's picture
dfludd
Sun, 07/01/2018 - 04:33

I got it working I wanted to thank you for your time and patience! Thank you very much!

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