Blank page after enabling it with Bartik theme.

dbjpanda's picture
dbjpanda
Mon, 12/18/2017 - 09:56
#1
Blank page after enabling it with Bartik theme.

I am getting this error: Warning: Unknown: Failed to write session data using user defined save handler. (session.save_path: /Applications/AMPPS/tmp) in main() (line of ) #0 /Applications/AMPPS/www/quickguide.dev/drupal/core/includes/bootstrap.inc(566): _drupal_error_handler_real(2, 'Unknown: Failed...', 'Unknown', 0, NULL) #1 [internal function]: _drupal_error_handler(2, 'Unknown: Failed...', 'Unknown', 0, NULL) #2 {main}.

cindy's picture
cindy
Mon, 12/18/2017 - 21:25

Hi,

This is not error of megamenu. Please check:

+ path : /Applications/AMPPS/tmp

Is sthe path correct? does folder tmp exist?

+ Are you using php 7? We see many users having issue "Failed to write session data using user defined save handler." with php 7 and Symfony

+ Please try to delete browser cookie and session 

dbjpanda's picture
dbjpanda
Tue, 12/19/2017 - 13:14

I found out that error occurs when I place a google map inside the submenu region. 

cindy's picture
cindy
Tue, 12/19/2017 - 21:15

We have tried to add element google map in submenu region but do not see any error (Drupal 8.4.0 and bartik theme)

Please send us your site url and admin account to check this issue

or take a screenshot video and send us  

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