Installing theme through profile issues

lsamon's picture
lsamon
Fri, 10/20/2017 - 07:30
#1
Installing theme through profile issues

Hi,

I have been trying to install this theme using the profile provided for download. I even followed the documentation instructions to no avail.

I get a 500 error and I even tried manual theme installation still to no avail even after following the installation instructions.

cindy's picture
cindy
Fri, 10/20/2017 - 22:37

Hi,

Please send us your cPanel

We will help you to install the theme

lsamon's picture
lsamon
Sun, 10/22/2017 - 11:51

I am trying to install this on a local environment at the moment, would a teamviewer session be helpful? or maybe any other suggestion, thanks.

lsamon's picture
lsamon
Wed, 10/25/2017 - 01:43

where should i send the cpanel details to for this to be resolved?

cindy's picture
cindy
Wed, 10/25/2017 - 03:42

You can comment here and check "private message" option under the comment box

cindy's picture
cindy
Mon, 10/23/2017 - 00:14

Did you follow our instruction in our documentation?

We cannot help you without online server :(

cindy's picture
cindy
Thu, 10/26/2017 - 00:22

Hi,

A bit confused here

Your site http://landmarktz.com/, it seems Flawles Hotel theme, not Caruso?

cindy's picture
cindy
Sun, 10/29/2017 - 22:50

Hi,

Please confirm if we can delete files & folders in public_html then install from start 

cindy's picture
cindy
Mon, 10/30/2017 - 23:55

So, could we remove/delete files in folder mbezi?

cindy's picture
cindy
Wed, 11/01/2017 - 22:26

Hi,

We have installed the theme for you alreday

500 error is because of your PHP version 7.1. Drupal 7 works better with PHP version 5.x

login name: admin
password: password

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