Only the loader

pegazus's picture
pegazus
Fri, 07/21/2017 - 01:25
#1
Only the loader

I have tried to install brilliant theme to the latest drupal/kickstart: http://babakocsi.underdevelopment.ro/

and also tried to install the distribution provided by MD, but I can see only the loader: http://brilliant.babakocsi.underdevelopment.ro/

I believe there is some javascript/jquery issue.

phuonght's picture
phuonght
Fri, 07/21/2017 - 04:04

Hi,

Please check your source code. Maybe there is any file missing when you upload to server.

pegazus's picture
pegazus
Fri, 07/21/2017 - 15:25

Hi,

in case of profile install it was uploaded the md_brilliant_install_profile.zip, unzipped on the server.

do you want access to the cpanel or to the installed sites?

phuonght's picture
phuonght
Mon, 07/24/2017 - 05:29

So you can please send us your site admin account and cpanel.

Thank you.

phuonght's picture
phuonght
Tue, 08/01/2017 - 04:24

There is always js error in file drupal.js on your server. You can check by inspect element of chrome. We also changed to theme BARTIK but it still has same problem so we think you should contact hosting provider to check if some drupal services are blocked. 

Theme brilliant worked normally on different servers. 

pegazus's picture
pegazus
Tue, 08/01/2017 - 09:51

Hi,

the error appears only when the brilliant theme is installed.

If I install only the kickstarter everything works nomally.

please check this: http://beauty.underdevelopment.ro/ - pure kickstart

I'm the hosting provider, what do you want to check on the host side? The js files has effect on client side, not related to the host.

Csaba

phuonght's picture
phuonght
Wed, 08/02/2017 - 00:31

We tried instaling a new site Drupal (Drupal 7.56), it is a source that we downloaded from Drupal.org then installed to your host and did not use anything from theme Brilliant. After installing, the same problem still occured:

https://prnt.sc/g39pjj

pegazus's picture
pegazus
Wed, 08/02/2017 - 01:41

hi,

Looks like all was connected to the installed version in public_html.

I just installed a clean Drupal(Drupal 7.56) into public_html (babakocsi.underdevelopment.ro) there is no javascript error, and now your clean installation: http://brilliant.babakocsi.underdevelopment.ro/ works without error too.

Csaba

pegazus's picture
pegazus
Wed, 08/02/2017 - 01:58

I could install the brilliant theme from your profile zip file. - public_html (babakocsi.underdevelopment.ro)

Hm, it is very strange, different subdomains, folders should not be connected, but looks like they are.

Csaba

phuonght's picture
phuonght
Wed, 08/02/2017 - 03:02

We only installed new Drupal to brilliant.babakocsi.underdevelopment.ro (link: http://brilliant.babakocsi.underdevelopment.ro/) then js errors appeared. We did not install to other folders because we did not know which folders you worked in.

RogH's picture
RogH
Sat, 08/26/2017 - 14:28

Hi,

I am not creating a new support post, simply because my issue is very similar to the title of this post and the description. I am receiving only the loader menu. The error I receive is the following:

main.js?ovb13d:676 Uncaught TypeError: $(...).aweMenu is not a function
    at HTMLDocument.<anonymous> (main.js?ovb13d:676)
    at c (jquery-1.10.2.min.js:4)
    at Object.fireWith [as resolveWith] (jquery-1.10.2.min.js:4)
    at Function.ready (jquery-1.10.2.min.js:4)
    at HTMLDocument.q (jquery-1.10.2.min.js:4)
(anonymous) @ main.js?ovb13d:676
c @ jquery-1.10.2.min.js:4
fireWith @ jquery-1.10.2.min.js:4
ready @ jquery-1.10.2.min.js:4
q @ jquery-1.10.2.min.js:4

I have attempted to load various versions of jQuery using the jquery_update module settings page (/admin/config/development/jquery_update), but no luck.

Please assist me in this regard.

RH

cindy's picture
cindy
Sun, 08/27/2017 - 22:57

Hi RogH,

There may be some files missing when you upload source code. 

As Pegazus's issue above, we have to remove his source and re-upload

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