Portfolio Error

wink's picture
wink
Tue, 10/04/2016 - 16:53
#1
Portfolio Error

Hi!

When i open a portfolio item i get this error message: Error! Please refresh the page!

Looks like something is wrong with the URL: http://www.website.com/node/63#cbp=http://www.website.com/ajax-project/O...

br

wink

phuonght's picture
phuonght
Tue, 10/04/2016 - 22:27

Hi,

Can you please send us your site admin account and FTP account to check and fix problem. Also, we can see urls link to page ajax having error, for example: /ajax-project/OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE%20OVERRIDE93

phuonght's picture
phuonght
Wed, 10/05/2016 - 22:30

Please be careful when overriding template files (such as file /themes/happytraining/templates/views-view-field--nid.tpl.php)

We also fixed problem. You can please check site. 

wink's picture
wink
Thu, 10/06/2016 - 08:29

Works great again.

Thank you!

phuonght's picture
phuonght
Tue, 06/13/2017 - 04:30

Hi,

Please send us your site admin account by private comment.

Thank you.

phuonght's picture
phuonght
Tue, 06/20/2017 - 06:51

Did you customize file views-view-field--nid.tpl.php or other code? We need FTP account also to check.

phuonght's picture
phuonght
Fri, 06/23/2017 - 04:38

Sorry, we checked code  but could not see any problem so we think imported data has problem. Our demo also works normally. Please send us your source code and database to our developer's email: [email protected] so he can help you check data.

Thank you.

tugboatvideo's picture
tugboatvideo
Fri, 06/23/2017 - 13:18

Solved that.

Because Swift Mailer now request php7, Cron failed to run with an error 500.

FastCGI sent in stderr: "PHP message: PHP Fatal error:  Call to undefined method Swift_Message::newInstance()

Because of that Cron process did not run for more than 4 weeks.

Because of that the portfolio pages ajax call sent an error ? 

I guess that was the problem.

Now after a successful cron run it works again.

So, I guess that when you've updated the theme a month ago, you have upgraded Swift Mailer - but you neglected to mention that now php7 is a minimum requirement for this theme ???

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