Thumbnail not saving

ubun2Junky's picture
ubun2Junky
Thu, 06/12/2014 - 12:33
#1
Thumbnail not saving

I am trying to upload a set of customized thumbnails for my slides. I've entered into the slide settings and have uploaded my customized thumbnail. However when I check my slides, it is not showing the customized thumbnail that I uploaded. It's showing the background image instead. When I go back to the slide settings, the customized thumbnail I uploaded earlier is not there any longer. Please advise.

Add customized thumbnail to slide
http://imgur.com/5X5MWHs

Customized thumbnail not displaying, instead the slide background is being displayed on thumbnail
http://imgur.com/0iAYA3U

Upon return to the slide settings, the customized thumbnail shows that it didn't save?
http://imgur.com/CLTXMRm

cindy's picture
cindy
Thu, 06/12/2014 - 23:19

Hi,
Please send us your site here so that we can take a look on your problem

Cindy,

ubun2Junky's picture
ubun2Junky
Fri, 06/13/2014 - 15:24

Cindy;

The site I'm building is currently not publicly accessible. I will forward a URL once the site is published. Thanks.

ludwigpossie's picture
ludwigpossie
Sun, 07/27/2014 - 16:20

The site is now accessible. Please take a look at http://www.simplexint.com/security

Thx

ludwigpossie's picture
ludwigpossie
Sun, 07/27/2014 - 16:59

I've upgraded to the most recent version and that seems to have resolved the issue.

cindy's picture
cindy
Sun, 07/27/2014 - 22:39

Hi,
Ubun2Junky and Ludwigpossie, are you different people or just one person?
Anyway, you updated the latest version and your site works fine now?
If there is any problems, feel free to contact us

Regards,

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