Hi , i cant create a new content. Infinite loading on screen. In browser console i have this error
Uncaught TypeError: AWEContent.jqIframe(...).parallax is not a function .
I download the latest version on your website .
Can you help me?
Tue, 12/20/2016 - 05:35
Hi,
Please send us your site admin account and FTP account by private comment. We would like to have a check then fix problem.
Thank you.
Sorry,
How about your site url?
There are 2 versions of jQuery in your theme causing conflict.
So you need to remove
in theme.
Hi,
This version of jQuery is used by our own theme, we cannot remove it ... We saw that there is 2 versions loaded on the pages: 2.1.4 used by our theme and 1.10.2 used by AWE content (from what we understand), is that correct?
We need another solution than that ....
Thanks.
Best
Hi,
Another question, are you speaking about the admin theme or about our custom theme use for the front pages?
Thanks.
This script is included by jquery_update, we can't remove him. there are 2 versions of jquery because awecontent use his own jquery and not jquery update
We checked and found 2 problems below:
- There are 2 jquery in your page, one of drupal core, one of block footer.
- When editing, frame can not load library parralax and we need ftp information to check it. If you do not have FTP so you can please send us your source code or dev server.
We tried to install with your profile many times but got error: Failed to load MailChimp PHP library. Please refer to the installation requirements. We checked libraries and could see mailchimp did exit (profile, or sites/all/libaries).
About jquery, you can please take a look at cl.avis-verifies.com/fr/widget4/widget03.js in your custom block.
Hello,
As an ultimate test, we have completely removed the footer from our pages and the problem is still present, even after cleaning all caches!
We have spent too many time to deal with this problem, if we do not have a solution quickly, we will have to request our money back and use another module to do the job.
Thanks for your feedback.
Sorry,
We can not work without FTP and your source can not be installed too. So, we can not access to find problem and fix it.
About refund: You can please go back to Envato and request refund.
Hi,
Please set permission for folder module also. We can not edit or remove module awecontent.
Thank you.
Sorry,
However we can not access admin account anymore. Can you please check again?
Hi,
Did you have any update to do on our topic? We really need this feature to manage our website, this is now urgent! Could you please keep informed quickly?
Thanks.
Hello,
Did you have any update for our topic ?
Hi,
Your issue is because your node type basic uses panel view node. You can check here https://www.drupal.org/node/1606912.
In case you want to use Panel View Node, you have to create another node type (for ex, the builder which I created) Ỏr you have to delete panel which uses node type basic.