Cannot save theme settings - broken path

thorney29's picture
thorney29
Thu, 10/20/2016 - 16:05
#1
Cannot save theme settings - broken path

Hi,

When I try to save theme settings, I got error "The custom logo path is invalid."

Can you tell me how to recreate file path or fix this issue? 

Also, none of the Image Styles work. Is there a way to fix this as well? 

For example, in Team Content Type, if I create a team item and add an image, the image displays on the full view page, but the image doesn't appear in teaser view. This seems to be happening with thumbnails of all types as well. 

Thanks

phuonght's picture
phuonght
Thu, 10/20/2016 - 23:01

Hi,

Please send us your site admin account and FTP account by private comment. We would like to have a check then fix problem.

Thank you. 

phuonght's picture
phuonght
Sun, 10/23/2016 - 22:32

Hi,

We can not access your FTP. Please check again.

phuonght's picture
phuonght
Mon, 10/31/2016 - 23:31

Sorry, 

We can not access account. Can you please check again?

thorney29's picture
thorney29
Sun, 11/20/2016 - 12:56

Could you please check this? I am still having the same issue and cannot resolve the issue. My client cannot use their site until this is resolved. :(

thorney29's picture
thorney29
Wed, 11/23/2016 - 22:05

Thank you for your help resolving this issue.

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