Inserting images into html content box

thorney29's picture
thorney29
Sun, 11/20/2016 - 12:14
#1
Inserting images into html content box

I am having trouble inserting images into html content boxes. I can insert the images using media browser and they display before I save or preview them. Once I select preview or save they convert to this: [[{"attributes":{},"fields":{}}]]

I have convert media to html set in plain, filter and full content authoring. Do you know what is causing this?

Thank you.

thorney29's picture
thorney29
Sun, 11/20/2016 - 13:52

Here are some screen captures to show the process of selecting an image:Image title

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Image title

Image title

phuonght's picture
phuonght
Tue, 11/22/2016 - 04:18

Hi,

module media_wysiwyg is having problem so we would like to recommend you use module drupal.org/project/ckeditor and drupal.org/project/imce instead.

thorney29's picture
thorney29
Tue, 11/22/2016 - 10:16

I added the two modules. Now when I try to add an image, I get these errors. Please advise. I still cannot add images to pages or anything else. Image title

Image title

Image title

phuonght's picture
phuonght
Tue, 11/22/2016 - 23:51

We fixed problem. Please check your site. 

thorney29's picture
thorney29
Wed, 11/23/2016 - 15:42

Hi, 

I can add images now, but I cannot edit them in the popup window. 

And much more problematic, my main menu is no longer there. I have made no changes to cause this as it happened overnight. Can you tell me what you did or please correct the problem? The inner menu has been removed from all of my inner pages. Only menu on home page is displaying. 

thorney29's picture
thorney29
Wed, 11/23/2016 - 17:01

I have corrected the menu issue and it is now working on all pages. Thank you for all of your help. You have been a great help and very patient.

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