AWE Content - first time loading page some personal section disappear

andrea.brogi's picture
andrea.brogi
Sun, 04/03/2016 - 14:07
#1
AWE Content - first time loading page some personal section disappear

HI,

with the new version of AWE Content some section of page are not showed the first time you load the page. If you click on reload page everything is showed.

You can chek it on the test site test.quixy.it

phuonght's picture
phuonght
Sun, 04/03/2016 - 22:32

Hi,

If you have some sections which use animation in awecontent, please try to re-select animations for them. In new version, we updated animation part. If it still does not work, please send us your site admin account and FTP account, we would like to have a check in your site.

phuonght's picture
phuonght
Mon, 04/04/2016 - 04:49

Sorry,

How about your FTP user?

andrea.brogi's picture
andrea.brogi
Mon, 04/04/2016 - 13:35

I don't know if it will help you. Here 2 screenshot. This is the page when you load it the first time.

Image title

Here if you reload the page. Now my views (Rivenditori) are showed. Note that now the menu bar is changed and the upper part is cropped.

Image title

cindy's picture
cindy
Tue, 04/05/2016 - 06:59

Hi,

1. Inside ecommerce product like http://www.quixy.it/quixy-q6-smart-balance-wheel when I change the option the form change aspect.

=> We do not understand. Please clarify your idea

2. Fixed

3. We do not see the problem as you reported. Please send us a screenshot

4. Please download the attached file in your email and update in sites\all\themes\md_make\js. 

Note:  item menu anchor must have class "menu-scroll"


andrea.brogi's picture
andrea.brogi
Wed, 04/06/2016 - 05:18

May you explain better how I can set class for "item menu anchor"?

andrea.brogi's picture
andrea.brogi
Tue, 04/05/2016 - 13:16

1.  When you arrive on a product page it is so:

Image title

When you change a product option like model or color, compare rotating icon of ajax and after the page is reloaded the page became so:

Image title

We lost the size and color information of selection forms.

2. I have tried again to put the url of the button and doesn't work. Maybe I'm making some mistake. Here my workflow:

Image title

img step 1 - I click on pen to edit block

img step 2 - I click on Footer

img step 3 - I put the absolute url

Now I save and I show the page, the botton don't have the link :-(

If I edit the page again the url is not showed.

Image title

So I have remake the step 1-2-3 and after I was goin to the next session:

img step 1 - I click on pen to edit block

img step 2 - I click on Footer

In this section I have find the the url alredy exixt and is the same i have put over.

If I save no url where saved and the buttons doesn't work.

3. - See the screenshot, the slideshow fullpage is about 10 px lower (yellow line). Check also the pager lower left, is out of page (yellow arrow).

Image title

4. No file was attached to email, may you resend me.

andrea.brogi's picture
andrea.brogi
Tue, 04/05/2016 - 13:31

But the main problem is not solved. Now also your block (like blog) the first time you visit the page are not showed.

Check the old main page of the site www.quixy.it (it is was working before make the latest update of theme).

The request information in the lower part of page are hidden when you see the section.

andrea.brogi's picture
andrea.brogi
Wed, 04/06/2016 - 03:40

3. Solved using into css 

.mdf-slide-wrap {
margin-top:-20px;
}

andrea.brogi's picture
andrea.brogi
Wed, 04/06/2016 - 05:03
cindy's picture
cindy
Wed, 04/06/2016 - 05:54

Hi,

About 4. No file was attached to email, may you resend me.

=> Please contact us first via [email protected]

We cannot send you email (Delivery Status Notification Failure)

phuonght's picture
phuonght
Thu, 04/07/2016 - 06:05

About problem 1:

Problem occured because of ajax loading. When you to product option, ajax loads form leading to other js can not be applied to form. 

Solutions:

  • Re-coding theme

  • Coding CSS for form again, we think it is better than using js to change/ edit form style

andrea.brogi's picture
andrea.brogi
Thu, 04/07/2016 - 06:55

But about main problem, section that are hided the first time you load the page, how we can solve it?

andrea.brogi's picture
andrea.brogi
Fri, 04/08/2016 - 19:27

I was come back to the original version of Awecontent 7.1.2. Now the pages are showed correctly but its impossible to modify the pages.

phuonght's picture
phuonght
Sat, 04/09/2016 - 03:42

Sorry, 

We can access by admin account. Could you check?

phuonght's picture
phuonght
Tue, 04/12/2016 - 00:59

Sorry,

We are back to version 1.3 and it seems to work normally but just a bit slowly. Could you point out which sections or send us some screenshots?

andrea.brogi's picture
andrea.brogi
Tue, 04/12/2016 - 06:32

Hi,

I have check it on test.quixy.it but I have found the Awecontent 7.x-1.2. Where have you put the 1.3 version?

andrea.brogi's picture
andrea.brogi
Tue, 04/12/2016 - 19:00

I have put the Awecontent 1.3 version on test site and don't stop loading ......

Image title

I have check inside modules

Image title

phuonght's picture
phuonght
Tue, 04/12/2016 - 23:44

We checked and could see you only renamed folder to md_awecontent_test1.2. However, module version can not be determined by folder name but file. info. Also, your module folder had 2 files awecontent.info. The file scanned first would be accepted by system. Example: your site accepted file of version 1.2. 

We fixed and it seems to work normally now. You can copy module md_awecontent to your live site. 

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