Hi there,

Please follow topic http://megadrupal.com/forum/general-support/2345 to check JS error and send some screenshots to us or you could send your site url, admin account and FTP account by private comment, we would like to check and fix problem for you.

Please go to your account page (http://megadrupal.com/user/ksandor) to download an updated file of Awecontent and check if it works.

Hi Jono,

Please go to your account page (http://megadrupal.com/user/rodgersjono), add purchase code of your theme then download latest version of Awecontent and check if it works. 

thank you.

Hi Phuonght, 

I have installed the latest version and reset the theme files in case they were causing a conflict but i still have the same issue. 

Any other ideas? 

Many thanks, 
Jono

Jono,

Please send us your site url, admin account and FTP account by private comment. We would like to have a check.

Sorry,

Could you point out section that has error?

Hi, Any of the awe content pages. So the homepage is probably the easiest to look at. 

I have no options under 'objects', 'drupal' and if I add any of the pre made sections nothing happens. 

Many thanks

Problem seems to occur when you open tab media then it load images that you updated last time. However, in image list, there are 2 missing images at

sites/default/files/styles/md_media_thumbnail/public/products/9780802412683_0.jpg

and

 sites/default/files/styles/md_media_thumbnail/public/feeds/JR%20Products%20-%20Round%202%20-%20Active%20dsv_0.csv.

When site can not load images, it causes errors so please check in your FTP again. 

Hello, 

It seems a bit odd that two files that have no connection to the awecontent module can cause it to break. 

I have removed all products and stopped the feeds from importing making these two files irrelivent and it doesn't seem to have fixed the issue.

Can you please take another look for me? 

Many thanks

Let me explain how Drupal and Awecontent work with files (in this case files are images and image style):

When you add any file to media (Awecontent) to upload, file is uploaded to folder public of sites (by default: /sites/default/files) then site save all file information (such as name, capacity,... especially fid - Fid is the only one and ascending).

Why does file /sites/default/files/styles/md_media_thumbnail/public/products/9320428295583_0.jpg has error and can not display? For example, if you open tab media to change/ edit background, awecontent lists all file uploaded by awecontent and a list of images' fid appears. From fid list, it creates image urls. 

If there is an image in site, example: 93204282955830.jpg, so we have path /sites/default/files/9320428295583_0.jpg. We would like to display that image at size 100x100 (Drupal has function image style to display an image with different sizes) then we create an image style named md_media_thumbnail. Drupal creates another image that has same named but is placed in different folder ( you can see folder name type as file/styles/[IMAGE_STYLENAME]) and url of new image /sites/default/files/styles/md_media_thumbnail/public/products/9320428295583_0.jpg. 

However, if file 9320428295583_0.jpg does not exit, urls of other image styles will have error as url of original one.

You also can check in folder /sites/default/files to clarify.

Thanks for your explination. 

I have basically removed every image on the site in an atempt to fix this, but it still doesn't work. How did you find the image you thought was causing the issue? Is there a log i should be looking at. I can't generate any errors regarding this issue. I have looked at the file paths for images but can't see any more that would be causing the issue. 

Any help very much apprechated!

Many thanks

You can open tab Lib > right click > inspect at tab dev element and will see url, fid, filename ... of images then access image url. If any image does not display, url must be wrong.

Our developer logged in and checked again but could not see error as last time. Is there any problem more?

Thanks for looking again. Unfortunalty the awe content module still doesn't work as per #4. 

I can't see anything under 'Objects', 'Drupal' and I cannot add any of the 'sections' into the area.  

We fixed. Check site please. Also, if you need to set permission using object for roles, please notify us then we can check disabled module awecontent permission for you.