internal server error when nistalling your mdst theme on drupal 7

murad990's picture
murad990
Tue, 09/09/2014 - 12:04
#1
internal server error when nistalling your mdst theme on drupal 7

i have tried more than 10 chance to install your mdst theme on drupal 7 website and when i have finished the installation (Internal Srever Error Shown).

i have contact with your customer support before 10 hours approximately and no update until now please any help guys.

cindy's picture
cindy
Thu, 09/11/2014 - 00:06

Hi,
We received your site information already!
We are still working on this.
Btw, did you use manual or profile install?

murad990's picture
murad990
Fri, 09/12/2014 - 16:57

yes i did

murad990's picture
murad990
Fri, 09/12/2014 - 17:01

you can install new drupal website into our ftp account and install your theme on it

cindy's picture
cindy
Fri, 09/12/2014 - 23:31

Hi,
Just install a fresh drupal and send us ftp account, we will install the theme and configure modules for you

murad990's picture
murad990
Sat, 09/13/2014 - 05:12

Hi

i send email to you that have all information you will need.

Thanx for usually support

murad990's picture
murad990
Sun, 09/14/2014 - 17:48

any updates ??

cindy's picture
cindy
Mon, 09/15/2014 - 05:42

Hi,
We install the theme for you already
You set php memory_litmit too low, so our developer has to increase in settings.php
https://www.drupal.org/node/207036

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