Cannot save settings

risdataweb's picture
risdataweb
Thu, 02/18/2016 - 14:49
#1
Cannot save settings

Hello,

I cannot save any changes that i make in the theme settings. (ie. change footer copyright content)

The error that i am receiving each time I click on Save is "The custom logo path is invalid"

All our files directories are writeable

Any help is appreciated,

thank you

phuonght's picture
phuonght
Thu, 02/18/2016 - 23:24

Hi,

Could you send us your site url, admin account and FTP account by private comment? We would like to have a check in site.

phuonght's picture
phuonght
Sun, 02/21/2016 - 22:26

Could you send us all folder drupal and file MySQL so we can have a check? 

phuonght's picture
phuonght
Mon, 02/22/2016 - 21:24

Sorry,

You could upload it to any host and send us link by private comment or send to our supporter's email: [email protected].

phuonght's picture
phuonght
Tue, 02/23/2016 - 21:48

We checked and your mysql seems to have some problems so we could not import. Please clear cache, clean, optimize database before sending to us.

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