AWEContent.jqIframe(...).parallax is not a function

Toune's picture
Toune
Tue, 12/20/2016 - 05:35
#1
AWEContent.jqIframe(...).parallax is not a function

Hi , i cant create a new content. Infinite loading on screen. In browser console i have this error

Uncaught TypeError: AWEContent.jqIframe(...).parallax is not a function .

I download the latest version on your website .

Can you help me?

phuonght's picture
phuonght
Wed, 12/21/2016 - 00:02

Hi,

Please send us your site admin account and FTP account by private comment. We would like to have a check then fix problem.

Thank you.

phuonght's picture
phuonght
Wed, 12/21/2016 - 05:54

Sorry,

How about your site url?

phuonght's picture
phuonght
Thu, 12/22/2016 - 02:15

There are 2 versions of jQuery in your theme causing conflict.

So you need to remove 

<script src="//code.jquery.com/jquery-2.1.4.min.js"></script>

in theme. 

Toune's picture
Toune
Thu, 12/22/2016 - 04:15

Hi,

This version of jQuery is used by our own theme, we cannot remove it ... We saw that there is 2 versions loaded on the pages: 2.1.4 used by our theme and 1.10.2 used by AWE content (from what we understand), is that correct? 

We need another solution than that ....

Thanks.

Best

Toune's picture
Toune
Thu, 12/22/2016 - 04:40

Hi,

Another question, are you speaking about the admin theme or about our custom theme use for the front pages?

Thanks.

Toune's picture
Toune
Thu, 12/22/2016 - 08:01

This script is included by jquery_update, we can't remove him. there are 2 versions of jquery because awecontent use his own jquery and not jquery update

phuonght's picture
phuonght
Fri, 12/23/2016 - 04:03

We checked and found 2 problems below:

- There are 2 jquery in your page, one of drupal core, one of block footer.

- When editing, frame can not load library parralax and we need ftp information to check it. If you do not have FTP so you can please send us your source code or dev server.

phuonght's picture
phuonght
Mon, 12/26/2016 - 03:26

We tried to install with your profile many times but got error: Failed to load MailChimp PHP library. Please refer to the installation requirements. We checked libraries and could see mailchimp did exit (profile, or sites/all/libaries).

  • About jquery, you can please take a look at cl.avis-verifies.com/fr/widget4/widget03.js in your custom block.

Toune's picture
Toune
Tue, 12/27/2016 - 04:01

Hello, 

As an ultimate test, we have completely removed the footer from our pages and the problem is still present, even after cleaning all caches!

We have spent too many time to deal with this problem, if we do not have a solution quickly, we will have to request our money back and use another module to do the job. 

Thanks for your feedback.

phuonght's picture
phuonght
Tue, 12/27/2016 - 22:01

Sorry,

We can not work without FTP and your source can not be installed too. So, we can not access to find problem and fix it. 

About refund: You can please go back to Envato and request refund.

phuonght's picture
phuonght
Fri, 01/06/2017 - 02:55

Hi,

Please set permission for folder module also. We can not edit or remove module awecontent.

Thank you.

phuonght's picture
phuonght
Fri, 01/06/2017 - 22:15

Sorry,

However we can not access admin account anymore. Can you please check again?

Toune's picture
Toune
Wed, 01/11/2017 - 04:07

Hi,

Did you have any update to do on our topic? We really need this feature to manage our website, this is now urgent! Could you please keep informed quickly?

Thanks.

Toune's picture
Toune
Thu, 01/12/2017 - 04:47

Hello,

Did you have any update for our topic ?

megadrupal's picture
megadrupal
Fri, 01/13/2017 - 00:10

Hi,

Your issue is because your node type basic uses panel view node. You can check here https://www.drupal.org/node/1606912

In case you want to use Panel View Node, you have to create another node type (for ex, the builder which I created) Ỏr you have to delete panel which uses node type basic. 

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